Loyalty program · Guest-verified

my Barceló

my%20Barcel%C3%B3

my Barceló Benefits is the international loyalty program of Barceló Gestión Hotelera, S.L., described by the company as Barceló Hotel Group. It is aimed at private, independent account holders who book through Barcelo.com or the Barceló Call Center. Barceló Hotels & Resorts is one of Barceló Hotel Group’s four international hotel brands. At a high level, the program does not present itself as a public points currency; eligible direct bookings made after the member logs in or identifies themselves are accumulated for level calculation and benefit application, and are added after the stay is completed. The tier ladder is Essential, Special and Unique. Officially described headline benefits include exclusive member rates, additional direct-booking discounts, advance access to campaigns and offers, best-price guarantee and last-room availability, online check-in, booking flexibility for higher tiers, preferential check-in and check-out, and selected on-property benefits that vary by region and tier, such as hotel service discounts, bottled water, arrival gifts, room upgrades, welcome minibar, early check-in and late check-out. The official terms state that the program applies across Barceló Hotel Group hotels in Europe, Latin America/the Caribbean and Africa, with listed exceptions including Cuba.