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citizenM London Shoreditch

★★★★·8.6/ 10Recommended
ccitizenM·Marriott Bonvoy·Hotels
Check-in 02:00 PM / out 11:00 AM
Air conditioningLift / ElevatorLuggage storageExpress check-in/check-outFacilities for disabled guestsIroning serviceAll 33 facilities +
Review
Official

Enjoy complimentary Wi-Fi and a communal living room at this centrally located London hotel. Satisfy your appetite at canteenM, a buffet restaurant with a bar/lounge, or grab a bite at the coffee shop/cafe. Buffet breakfasts are available daily (fees apply). Business travelers will appreciate the 24-hour business center, express check-in, and express check-out. The 216 guestrooms feature iPads, iPod docking stations, pillowtop beds with premium bedding, and 43-inch flat-screen TVs with digital programming. Bathrooms include rainfall showers and complimentary toiletries. Located a short walk from Old Spitalfields Market and Brick Lane, citizenM London Shoreditch is also within easy reach of popular attractions like the Tower of London and St. Paul's Cathedral. The closest airport is London City Airport (LCY).

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite
Marriott Bonvoy · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.
04

Guest scores & sentiment

From 286 guest reviews · multi-source · as of 2026-07-10

Guests praise the friendly staff, comfortable beds, and prime Shoreditch location. Common complaints include small rooms, bed placement against the window limiting space for couples, and missing amenities like kettles. Issues with elevator availability and iPad controls were also noted.

Dimension scores · cross-source

Location9.7
Service9.3
Cleanliness9.3
Value8.3
Facilities7.7
PraisedExcellent location · Comfortable beds · Friendly staff · Smart iPad controls
ComplaintsSmall/cramped rooms · Lack of privacy · Bed against window · Missing amenities

KEYIdeal for solo travelers or couples prioritizing location and service. Those needing space should consider accessible rooms. Be aware of compact layouts and tech-centric management.

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