Hotel brand · Guest-verified
citizenM
Citizenm
citizenM is a Marriott brand positioned in the select-service and lifestyle hotel space, with an urban, tech-forward formula built around style, location, and value. Its typical guest is the “mobile citizen”: a city-focused traveler who wants a hotel that works as a base for working, exploring, and relaxing rather than a conventional full-service stay. The brand’s signature setup centers on compact, consistently designed rooms with an XL king bed, wall-to-wall window, power shower, and tablet controls for lights, blinds, temperature, and entertainment. Outside the room, citizenM emphasizes living-room-style shared spaces, conceptual art, quick self check-in and check-out at touch-screen terminals, 24/7 canteenM food and beverage, and societyM meeting or coworking areas. Marriott-reported coverage cited by Investopedia places citizenM at 36 open hotels and 8,544 rooms across more than 20 cities in the U.S., Europe, and Asia Pacific.
01Membership
Compiled from official rules- ✕Room upgrade
- ✕Suite upgrade
- ~Late checkoutPriority late checkout; timing varies
- ✕Early check-in
- ✕Complimentary breakfast
- ✕Lounge access
- ✓Bonus points10% bonus on eligible hotel purchases
- ✕Welcome amenity
Benefits compiled from official rules; actual delivery varies by property. FlyerKey guest reports note real-world differences.
02Flagship hotels
All 30 →Share your upgrade, breakfast and checkout experience to help future guests.