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voco Hotel Napoleon Memphis by IHG

★★★★·8.4/ 10Recommended
vvoco·IHG One Rewards·Hotels
📍179 Madison Avenue · Memphis ↗
📞+19015260002·Official site ↗
2025-09-04 opened· 58 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outAll 56 facilities +
Review
Official

Voco Hotel Napoleon Memphis By IHG offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as luggage storage and safety deposit boxes are available to accommodate your requirements. Should you desire access to the top entertainment in the city, assistance can be provided by the hotel's tours.Relax and feel the warmth in the hotel's inviting lobby, featuring an enchanting on-site fireplace.The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at voco Hotel Napoleon Memphis By IHG is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar.Throughout the day, engage in the entertaining activities available at voco Hotel Napoleon Memphis By IHG. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 217 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location, historic charm, and generally friendly staff. Rooms are mostly clean and comfortable. Common complaints include paid parking requiring US phones, inconsistent housekeeping, aging room features like lighting and AC noise, and unreliable breakfast availability.

Dimension scores · cross-source

Location8.9
Service8.7
Cleanliness8.2
Value7.7
Facilities7.2
＋ PraisedPrime location, walkable to attractions · Friendly and helpful staff · Rooms are generally clean · Comfortable beds
－ ComplaintsAging facilities and poor maintenance · Poor soundproofing and street noise · Inadequate or faulty lighting · Limited or closed dining options

KEYSuitable for those valuing location and history. Note paid parking limits, confirm breakfast hours, and manage expectations regarding room details and cleaning consistency.

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