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citizenM Kuala Lumpur

Name: citizenM Kuala Lumpur
Address: 128 Jalan Pudu, Bukit Bintang, Kuala Lumpur, MY

★★★★·9.4/ 10Excellent

ccitizenM·Marriott Bonvoy·Hotels

📍128 Jalan Pudu, Bukit Bintang · Kuala Lumpur ↗

📞+60392126340

Check-in 02:00 PM / out 11:00 AM

Offsite parking discounted rates availableAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outFacilities for disabled guestsAll 40 facilities +

Review

Official

CitizenM Kuala Lumpur offers top-notch services and amenities, ensuring guests experience utmost comfort. Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel. Reception assistance is offered at the hotel featuring express check-in or check-out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found. At citizenM Kuala Lumpur, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the cable TV for your enjoyment. Essential restroom facilities are equally significant, and at the hotel, some visitor bathrooms offer a hair dryer to enhance your experience.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteTitanium EliteAmbassador Elite

Marriott Bonvoy · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Lounge access at select properties

Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

积分或早餐礼遇

25 to 49 Qualifying Nights in a calendar year.

Guest scores & sentiment

From 496 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime Bukit Bintang location, stylish design, and iPad room controls. Beds are comfortable and staff helpful. Cons include compact rooms, some aging fixtures, limited breakfast variety, and occasional Wi-Fi slowdowns.

Dimension scores · cross-source

Service9.5

Cleanliness9.4

Surroundings9.4

Value9.1

Location9.1

Facilities8.9

＋ PraisedPrime location and convenient transport · Clean rooms and comfortable facilities · Rich breakfast options · Good value for money

－ ComplaintsWeak AC cooling · Poor soundproofing · Aging or faulty facilities · Inconsistent staff service attitude

KEYIdeal for design-conscious solo/couple travelers seeking tech and location. Not for those needing spacious rooms.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?＋

Located just 1km from Berjaya Times Square and near the KL Convention Center, it offers easy access to shopping and dining.

roomWhat are the room features? How do I control devices?＋

Rooms feature iPads and apps for controlling settings. Beds are comfortable, but spaces are compact.

diningHow is the breakfast? What are the options?＋

Buffet is available, though some guests note limited variety or Asian-heavy options.

serviceHow is the staff service?＋

Service scores 9.5/10. Guests consistently praise the friendly, efficient, and helpful staff.

facilityDoes the hotel have a gym or pool?＋

No gym or pool. Facilities focus on the shared lounge, coffee shop, and restaurant for socializing.

memberWhat perks do Marriott Bonvoy members get?＋

All tiers earn points. Ambassador/Platinum/Titanium may get lounge access and late checkout.

No checkout or paid ranking here — commission never drives content.

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Nearby & map

DiningSights

Beta

Malaysian, Contemporary · ★ Michelin

$$$

The theatrical dining room is quite stunning, and the chef adds drama to local favourites with modern techniques and meticulous plating. His "Tour of Malaysia" menu celebrates the breadth and depth of the country's culinary heritage – even more enjoyable with cocktail and wine pairings. Consider ordering the add-on abalone Lawas rice – creamy Sarawakian heirloom rice topped with abalone cubes, briny caviar and a dash of kaffir lime oil.

1.2km

Sao Nam

vietnamese · Bib

With a yellow façade and colourful interior, Sao Nam ticks all the boxes for a fun-filled meal. The Vietnamese kitchen team deliver specialities from across their home country, including some showing strong French influences. Their iconic phở bò (beef noodle soup) packs a tasty punch and features a broth that takes over 10 hours to make. The mangosteen and prawn salad tantalises the taste buds with big flavours and contrasting textures.

222m

Dewakan

fine_dining, malaysian · ★★ Michelin

$$$$

Dewakan means “food from God”, and chef Darren Teoh crafts a heavenly dining experience that is Malaysian down to its very core. Every ingredient is locally sourced; even the dinnerware is handmade by local artists. The tasting menu features many items that are fermented or dry-aged in-house, alongside seasonal fruits and herbs. Stunningly located on the 48th floor, diners enjoy jaw-dropping city views.

1.8km

Chim by Chef Noom

Thai contemporary · ★ Michelin

$$$$

Tucked inside an office building, this upmarket restaurant serves Thai dishes rooted in tradition but with creative twists and stylish plating. Chef Noom, who also owns Chim by Siam Wisdom, in Bangkok, devises two multicourse tasting menus that change every season. Quality ingredients from Japan are used in conjunction with local spices, fruit and vegetables. The Lost Recipe is a 200-year-old variation of tom yum with nicely balanced flavours.

1.5km

Molina

Innovative · ★ Michelin

$$$$

Perched atop a skyscraper, the restaurant affords panoramic vistas of KL's skyline. Chef Sidney Schutte hails from the southern shores of the Netherlands. His menu is a delectable amalgam of French techniques, Nordic sensibility and Asian twists; seafood and vegetables are his strong suits. His dessert is the final bow, imparting depth and sweetness. With a menu spanning 3 hours, it's the perfect setup for a date.

1.6km

Congkak (Bukit Bintang)

malaysian · Bib

Named after a traditional Malaysian game, Congkak is located in residential Jalan Beremi, not far from the city’s bustling central district. The restaurant is an expression of national pride and identity serving what visitors would deem as exotic, but are classics for locals. The most popular dish, the nasi ambeng platter, offers a multitude of textures and combinations of spicy, sweet and savoury flavours that go nicely with sambal. Different serving size is available to suit for your party size.

592m

Wong Mei Kee

Street Food · Bib

Open for just a few hours a day, this stall attracts foodies in droves with its coveted siew yok – roast pork with crackling skin and succulent meat. Arrive early and wait for the pork to come out of the oven at noon sharp.

789m

Lai Foong Lala Noodles

noodle · Bib

What began as a street stall 10 years ago that shot to local fame now occupies two shop floors on the street corner. Red lanterns adorn the ceilings, and large photos cover the walls like wallpaper. Chinese vintage gadgets, like an abacus, decorate the interior. Lala means “clams” in Malay, and a bowl of flavoursome lala bihun with prawns is a must. The broth, meanwhile, is aromatic with Chinese yellow wine and ginger. Portions are generous.

828m

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

citizenM Kuala Lumpur

Tier × benefits, as tested

Guest scores & sentiment

Room types · 4

King Room - Accessible

King Room

King Room - High Floor

King Room

Facilities · 40

Nearby & map