citizenM San Francisco Union Square
Check-in 02:00 PM / out 11:00 AM
Air conditioningLift / ElevatorExpress check-in/check-outFacilities for disabled guestsIroning servicePrivate check-in/check-outAll 31 facilities +
01
Tier × benefits, as tested
What guests actually got at each tier — switch levels.
Room upgradeSubject to availability
Subject to availability
Free breakfastRarely
Lounge accessSubject to availability
Lounge access at select properties
Late checkoutSubject to availability
延迟至14:00退房 · until 14:00
Welcome giftSubject to availability
积分或早餐礼遇
Earned with 25 to 49 qualifying nights annually.
04
Guest scores & sentiment
From 205 guest reviews · multi-source · as of 2026-07-17
Guests praise the strategic location, smart room features, and exceptional staff service, noting high value. Main complaints involve compact room sizes, firm mattresses, and isolated incidents of cleanliness or maintenance issues.
Dimension scores · cross-source
Location10.0
Cleanliness9.2
Surroundings9.2
Service9.0
Value9.0
Facilities8.8
＋ PraisedStrategic location · Exceptional staff service · Modern smart facilities · Great communal vibe
－ ComplaintsCompact rooms · Maintenance issues · High prices · Missing basic amenities
KEYIdeal for those valuing location, tech, and social vibes. Those sensitive to space or preferring soft beds should consider alternatives.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →R
Room types · 4
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
King Room
1 × Extra-large double bed (Super-king size)14 ㎡up to 2
This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Rates / book on FlyerTrip →
King Room
1 × Extra-large double bed (Super-king size)14 ㎡up to 2
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Rates / book on FlyerTrip →
King Room - Accessible
1 × Extra-large double bed (Super-king size)14 ㎡up to 2
This air-conditioned double room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.
Rates / book on FlyerTrip →
King Room - High Floor
1 × Extra-large double bed (Super-king size)14 ㎡up to 2
The unit offers 1 bed.
Rates / book on FlyerTrip →F
Facilities · 31
All facilities & services listed by the hotel (aggregated across sources).
Air conditioningLift / ElevatorExpress check-in/check-outFacilities for disabled guestsIroning servicePrivate check-in/check-outShared lounge/TV areaAllergy-free roomStaff adhere to local safety protocolsCashless payment availableFire extinguishersFirst aid kit availableContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedCCTV outside property24-hour securitySecurity alarmKey card accessInternet accessExpress check-inTelevision in common areasWine release eventsFree wired internetFront desk (limited hours)Non-smoking roomsRestaurantNon-smoking throughoutWheelchair accessible
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Nearby & map
DiningSights
1
O' by Claude Le Tohic
French, Contemporary · ★ Michelin
$$$$
This restaurant is the crowning jewel of Chef Claude Le Tohic's ONE65, the six-floor homage to fine French cuisine. The five- and nine-course menus are composed of outstanding courses that pair classic French techniques with pristine Californian ingredients. Meals begin with freshly baked breads and end over an enticing mignardise cart. In between, you may be greeted by the likes of their play on a seafood salad with shellfish, dashi gelee and caviar, as well as smoked and lightly sauteed black cod dusted with Chinese five spice and set with a quenelle of pureed shellfish. All the while, profe
64m
2
Benu
fine_dining, american, asian · ★★★ Michelin
$$$$
Benu is an oasis in the center of the city. Patience seems to define this kitchen in its relentless pursuit of excellence. Meals begin with a series of highly technical small bites. While these delicacies alone may rival some of the country's most ambitious tasting menus, there's more. Faux-shark's fin and xiao long bao are a delightful classic, but Chef Corey Lee continues to reimagine and redefine his nightly offerings. Dishes like pheasant gun-mandu or steamed eomuk of shellfish are worthy considerations, though the roasted quail is a standout. Presented whole tableside, the final presentat
738m
3
Kin Khao
thai · ★ Michelin
$$$
Tucked into an alcove of the Parc 55 hotel, the space is no great shakes in the décor department, but when it comes to layered, vibrantly flavorful Thai cooking with a produce-driven northern California flair, Chef Pim Techamuanvivit is in a league of her own.The menu draws on tradition, but it’s a far cry from run-of-the-mill, with creative interpretations of classics as well as original offerings. A fragrant steamed curry mousse (hor mok), studded with tender mushrooms and served with crispy puffed rice cakes, is a tantalizing starter, and even a familiar dish like green curry is made memora
191m
4
Birdsong
Contemporary, American · ★★ Michelin
$$$$
Live fire is of the essence at this high-ceilinged and elegantly appointed dining room. Chef Christopher Bleidorn's skill lies in his ability to combine the rugged appeal of flame-kissed meats with a delicate touch and palpable sense of whimsy. Look no further than the lacquered quail with grilled Parker House rolls and crunchy pickles to be assembled à la Peking duck. His team's impressive variety of techniques wring out every fleck of flavor from such pristine ingredients as creek trout, presented as roe with kelp kombucha sabayon; or "tail end" lox served on crispy skin.The playful and spon
744m
5
Quince
Contemporary, Californian · ★★★ Michelin
$$$$
To mark its 20th anniversary, Chef Michael and Lindsay Tusk have given their restaurant a luxe refresh that has reinvigorated the early 1900's Jackson Square setting. The commitment to seasonality and locality is striking, with much of the produce sourced from their partner farm. Dinner here celebrates the season with an array of elegant presentations. A small bowlful of gently cooked first-of-the-season peas are served in a silky broth brimming with flavor from guanciale and Tomales Bay clam. Pasta has always been a highlight here, and the agnolotti filled with white asparagus is no exception
1.4km
6
Mister Jiu’s
chinese · ★ Michelin
$$$
Chef/owner Brandon Jew's unique Californian take on Chinese cooking has made Mister Jiu's a perennial favorite. He deploys top-flight ingredients for original dishes that celebrate Cantonese cuisine and the Bay Area's seasonal bounty. Order the scallion milk bread. It practically melts in your mouth, especially when slathered with honey butter. Silken tofu with maitake mushrooms, cranberry beans, garlic confit and green Sichuan peppercorns is yet another winner, but it's the signature Peking duck, served with the classic trimmings as well as a bowl of decadent whipped duck liver mousse, that i
883m
7
Acquerello
Italian, Contemporary · ★★ Michelin
$$$$
With its signature A-frame ceiling and luxuriously warm furnishings, this dining room has been Chef Suzette Gresham’s home since 1989. The cooking remains top rate, promising finesse and bold flavors in equal measure. Handmade pastas like their rabbit marubini in a prosciutto brodo are a particular highlight here, as are dishes like Spanish mackerel with asparagus. Sweets are a notable strength, down to the very last few bites when one of the best mignardises carts in town rolls up stacked with chocolates, pâtes de fruits, and caramels rolls. Speaking of bests, friendly sommeliers are essentia
1.4km
8
Saison
Californian, Contemporary · ★★ Michelin
$$$$
At once playful and earnest, this privileged playpen is adored by the Bay Area's elite. The studied cool of the kitchen extends to its crowd, and the striking warehouse setting blends rusticity with refinement. Everything revolves around the roaring hearth. The kitchen, under the direction of Chef Richard Lee, is in steady hands, and meals begin with a flurry of bites, like a tartlette of tuna and strawberry. Then, rabbit saddle dressed with perfect morels and grilled gem lettuce; or Texas antelope ribeye sauced with blueberries and accompanied by a black truffle croissant leads to unique swee
1.5km
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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.