Ask · answered by people who've stayed
Aggregated from real member Q&A — de-identified, near-duplicates merged, facts preserved. Commission never participates.
People who've stayed answer first — commission never participates.
Standard Hyatt policy: award stays do not include breakfast unless booked on a Breakfast Included rate (available at Category 1–4 hotels). Explorist members and above receive breakfast at select Asia-Pacific properties — call ahead to confirm.
IHG One Rewards award nights do not include breakfast by default. Platinum Elite and above may receive complimentary breakfast at select properties — confirm with the property directly before arrival.
Titanium Elite members cannot guarantee suite upgrades when suites are occupied, but can request standard upgrades and use Suite Night Award (SNA) certificates — requested 5 days before arrival. Upgrade rates at major Asia-Pacific city hotels run 40-60% outside peak periods.
The Tsim Sha Tsui Hilton in Hong Kong: Diamond members report ~70% executive floor upgrade rate on non-holiday weekdays. Note the executive lounge was undergoing partial renovation through 2025 — mention your preference at online check-in.