Loyalty program · Guest-verified

JR Hotel Members

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JR Hotel Members is the membership program operated by Nippon Hotel Co., Ltd. for participating JR-affiliated hotels and selected restaurants listed on the program’s official site. At a high level, members earn JRHM points on eligible hotel stays and restaurant spend when they present their membership card; the official rules note exclusions such as some non-official booking channels and certain payment or product types. Points can be used toward hotel payments or exchanged for partner points through the member site. The published tier ladder has two levels, Regular and Gold. Gold status is based on points earned during the official accumulation year, and headline Gold benefits include access to Gold-member-only plans; at designated JR-West Hotels, the official Gold benefits page also describes room upgrades, welcome drink tickets, and a Hotel Granvia Osaka lounge pass subject to the stated conditions.