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Volcanic Charming House

9.5/ 10Excellent
·Guest houses
📍Rua de Nossa Senhora do Vencimento 76 · Ribeira Grande ↗
📞+351915015491
Offsite parking discounted rates availableAir conditioningSwimming poolFamily roomsLuggage storageExpress check-in/check-outAll 79 facilities +
Review
Official

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the 9 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes.

04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests praise the warm service, modern facilities, excellent breakfast, heated pool, and shared kitchen. Common complaints include small rooms, insufficient outlets, poor soundproofing, humidity/mold smells, limited pool hours, and occasional aggressive sales tactics.

Dimension scores · cross-source

Rooms9.6
Service9.6
Wi-Fi9.5
Facilities9.5
Cleanliness9.4
Location9.2
Surroundings9.2
Value9.1
＋ PraisedAbundant and delicious breakfast · Friendly and attentive staff · Modern and clean facilities · Heated pool highly appreciated
－ ComplaintsSmall rooms with limited storage · Poor soundproofing · Insufficient electrical outlets · Humidity causing moldy smells

KEYIdeal for those valuing service and amenities. Avoid if needing large rooms or silence; check pool hours and room specifics.

FAQ · grounded in hotel data & reviews

diningHow is the breakfast and what dining options are available?＋
Guests highly praise the delicious and abundant breakfast. The hotel features an on-site coffee shop, buffet/continental breakfast, and a well-equipped shared kitchen.
facilityDoes the hotel have a pool? What are its features?＋
Yes, it features an outdoor pool including heated, infinity, and salt-water pools, which are highly appreciated. However, pool access may have time restrictions.
roomWhat are the room facilities and their pros and cons?＋
Rooms score 9.6 for modern design and cleanliness, featuring AC, TV, and desks. Cons include small sizes, limited storage, insufficient outlets, and poor soundproofing.
serviceHow is the service attitude?＋
Service scores 9.6, with guests praising the warm and helpful staff. A few noted occasional aggressive sales tactics, but overall service is highly regarded.
familyIs this hotel suitable for families with children?＋
Children are allowed, and the hotel offers family rooms and kids' outdoor play equipment. The shared kitchen is also family-friendly, though some rooms are small.
coupleHow is the experience for couples?＋
Couples make up the largest segment, enjoying the heated pool and balconies. However, some rooms have humidity/mold issues, and glass bathrooms may lack privacy.
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