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Vale Resort

★★★★·9.0/ 10Excellent
·Hotels
📍Hensol Park, Hensol · Hensol ↗
📞441483776344
Check-in 03:00 PM / out 11:00 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsAll 72 facilities +
Review
Official

Featuring a seamless blend of comfort and modern technology, this family-friendly business hotel welcomes guests for an unforgettable stay in Cardiff. All the guest rooms at this golf hotel are very comfortable and come with modern amenities. Guests are welcomed in a lobby and there is a fabulous restaurant. Business guests will appreciate the conference facilities available. The hotel is situated 19 km from the airport of Cardiff.

04

Guest scores & sentiment

From 507 guest reviews · multi-source · as of 2026-07-05

Guests praise friendly staff, spacious clean rooms, extensive facilities, and breakfast. Common complaints involve hard pillows, dated room fittings, billing errors, and inconsistent spa service.

Dimension scores · cross-source

Location9.0
Surroundings8.8
Cleanliness8.5
Facilities8.2
Value8.0
Service8.0
＋ PraisedExcellent staff service · Great gym and spa facilities · Relaxing and pleasant environment · Spacious and clean rooms
－ ComplaintsOutdated facilities needing renovation · Lack of EV charging · Cold rooms or poor maintenance · Cold pool water

KEYSuitable for leisure travelers seeking sports facilities. Request soft pillows, inspect room details, and dine early to avoid queues.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and environment?＋
Nestled in 650 acres of Welsh countryside with a location score of 9.0, it offers a tranquil retreat with luxury spa, golf courses, and fine dining.
diningWhat dining options are available?＋
Enjoy AA Rosette-winning modern Welsh cuisine at Vale Grill, a stylish champagne bar with live piano, a casual bistro, and Clubhouse bar. Breakfast is highly rated.
familyIs this hotel suitable for families?＋
Yes, it welcomes children with family rooms, kid meals, and a shallow-end pool. Guests praise the spacious rooms and friendly staff, making it ideal for a relaxing family getaway.
coupleAny recommendations for couples?＋
Couples love the luxurious spa and pool facilities for relaxation. The romantic atmosphere at the champagne bar with live piano and beautiful countryside views make it perfect for anniversaries.
businessHow is the experience for business travelers?＋
Business guests appreciate the excellent environment, friendly staff, and fitness/pool facilities. Breakfast is well-received, but note that some rooms have poor soundproofing and special requests may face delays.
facilityWhat are the main leisure facilities?＋
With a facility score of 8.2, it features a swimming pool, gym (surcharge), sauna, hot tub, steam room, and spa. Also offers championship golf, squash, and massage services.
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