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Thotalagala

★★★★★·9.2/ 10Excellent
·Hotels
2000 opened · 2015 renovated· 7 rooms· Check-in 02:00 PM / out 11:00 AM
Offsite parking discounted rates availableSwimming poolBBQ facilitiesLuggage storageExpress check-in/check-outSafety deposit boxAll 49 facilities +
Review
Official

Located on Federal Highway Cardel-Nautla No. 180 after 155.5 km, in the town of El Morro, this beach hotel is situated just a few kilometres from the town of Santa Ana in the state of Veracruz. Guests can reach Chachalacas' tourist sites in around a 10-minute drive and Cardel in approximately an hour and fifteen minutes by car. Built in 2011, the hotel offers 42 spacious rooms that are equipped with various amenities to ensure guests optimal comfort. The hotel has a restaurant, a café, bar, ballroom and an extensive private beach. Guests are welcomed in the hotel's lobby at its 24-hour reception desk. The hotel also offers a 24-hour check-out service. A newspaper stand is also provided, as is a games room. Fun for younger guests comes in the form of the children's playground. Business travellers will appreciate the conference facilities, and all guests can stay connected thanks to the hotel's wireless Internet access. Room service is also available, and vehicles can be left at the hotel car park. The hotel offers spacious and comfortable rooms decorated in light colours, with an en suite bathroom featuring a shower. Wireless Internet access is provided, as is a satellite television, individually regulated air conditioning and various amenities. A double or king-size bed features as standard, and guests can relax on their room's balcony or terrace. Recreational amenities include a very large outdoor swimming pool, with children's swimming area and a wading pool. Sun loungers and parasols are provided by the pool, and both volleyball and beach volleyball facilities are available. Sun loungers and parasols are also provided at the hotel's sandy beach. A continental breakfast is served in the morning and there are set menu and à la carte options available for lunch and dinner.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the colonial charm, views, and attentive butler service. Food is excellent. Criticisms focus on high price, some rooms lacking bathtubs/not being suites, and occasional lack of warmth from staff.

Dimension scores · cross-source

Location10.0
Service9.9
Cleanliness9.9
Value9.6
Facilities9.6
Surroundings9.6
PraisedExceptional butler service · Stunning tea plantation views · Outstanding food quality · Unique colonial atmosphere
ComplaintsRemote location and winding roads · Some rooms are smaller than expected · Some suites lack bathtubs · High quotes for activities

KEYIdeal for luxury seekers valuing tranquility and history. Note long drives and verify room features like bathtubs beforehand.

FAQ · grounded in hotel data & reviews

locationHow is the location? Is it convenient to get around?
Located in Haputale with perfect scenic ratings, but the remote location means long travel times and bumpy roads.
diningWhat is the dining experience like? What is included?
Dining is highly praised, featuring all-inclusive high tea, cocktails, fine wines, and gourmet meals.
coupleIs this hotel suitable for couples?
Highly suitable for couples, who praise the colonial charm, private butler service, and romantic mountain views.
familyAre there special considerations for families with children?
Children are welcome with special treats like hot chocolate. Families appreciate the spacious rooms and food.
serviceHow is the level of service at the hotel?
Service scores 9.9/10, renowned for attentive butler service. Overall experiences are excellent despite rare feedback on staff warmth.
roomWhat are the pros and cons of the rooms?
Pros include elegant colonial decor and great views. Cons are some rooms lack bathtubs or space. Cleanliness is excellent.
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