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The Residency Suites

★★★·8.9/ 10Recommended
·Hotels
2018 opened · 2018 renovated· 34 rooms· Check-in 01:00 PM / out 11:00 AM
Offsite parking discounted rates availableAir conditioningFax/photocopyingFacilities for disabled guestsParkingPrivate check-in/check-outAll 32 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Residency Suites. Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available. Reception assistance is offered at the hotel featuring express check-in or check-out. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. Begin your day carefree at The Residency Suites, as complimentary breakfast is offered for your convenience.

04

Guest scores & sentiment

From 113 guest reviews · multi-source · as of 2026-07-19

Guests praised convenient location, cleanliness, comfortable beds, and strong shower pressure with friendly staff. Common complaints included lack of elevator, missing amenities (hairdryer/iron), highway noise, poor Wi-Fi, and occasional hygiene issues.

Dimension scores · cross-source

Service8.8
Facilities8.8
Cleanliness8.8
Surroundings8.8

KEYSuitable for drivers near highways. Avoid if needing elevators, quietness, or stable Wi-Fi.

FAQ · grounded in hotel data & reviews

locationHow is the location? What are the nearby attractions or transport options?
Located in Houston with convenient access to Memorial Park (19km) and the airport (29km). Free WiFi and parking are offered, though some guests noted weak signal strength.
roomAre rooms well-equipped? Is there a hairdryer or iron?
Rooms feature desks, private bathrooms, TVs, and AC. However, reviews indicate some rooms may lack hairdryers or irons, so it's best to confirm or bring your own.
serviceWhat are the front desk hours and staff attitude like?
Staff are highly rated for friendliness. The front desk has limited hours but offers private check-in/out and cashless payments. Service dimension score is 8.8.
facilityDoes the hotel have an elevator? Is it accessible for guests with mobility issues?
While wheelchair accessible facilities exist, multiple reviews highlight the lack of an elevator, which may be inconvenient for those with heavy luggage or mobility challenges.
policyWhat are the check-in and check-out times? Are pets allowed?
Check-in is at 13:00 and check-out at 11:00. Pets are not allowed, but children are welcome. The property is non-smoking and provides complimentary toiletries.
pros_consWhat are the main pros and cons of this hotel?
Pros: Convenient location, clean rooms, comfortable beds, great shower pressure, friendly staff. Cons: No elevator, highway noise, poor Wi-Fi, missing amenities. Recommendation rate is 99%.
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