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The Peninsula Chicago

★★★★★·9.7/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Electric bicycle charging stationFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolAll 63 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Peninsula Chicago. Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Peninsula Chicago with convenient amenities like room service and daily housekeeping at your disposal. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.At The Peninsula Chicago, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Elevate your experience at hotel with the knowledge that certain rooms are equipped with air conditioning, ensuring a more pleasant stay for you.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms at the hotel, mini bar is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage and spa on your final days.Be sure to drop by the pool at hotel at least once during your stay. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 331 guest reviews · multi-source · as of 2026-07-09

Guests praise exceptional personalized service, luxurious rooms, and prime location. Minor complaints involve occasional noise, check-out communication, and facility maintenance, but overall sentiment remains highly positive.

Dimension scores · cross-source

Rooms10.0
Location9.8
Cleanliness9.8
Service9.6
Facilities9.6
Surroundings9.6
Value8.6
PraisedExceptional personalized service · Comfortable bedding · Romantic atmosphere and surprises · Room upgrades
ComplaintsStreet noise and soundproofing issues · Facilities closed for renovation · Rooftop bar style mismatch · Occasional rude front desk attitude

KEYIdeal for luxury seekers. Request non-street rooms for noise sensitivity and book dining in advance during peak seasons.

FAQ · grounded in hotel data & reviews

locationHow is the location of The Peninsula Chicago? Is it convenient?
The hotel boasts an excellent location with a dimension score of 9.8, situated in downtown Chicago for easy access to landmarks and business districts.
roomWhat are the highlights of the guest rooms? Is soundproofing good?
Rooms are spacious with perfect scores (10.0) for facilities, featuring 42-inch TVs and bathtubs. While generally quiet, some guests noted street noise, so request a quiet room if sensitive.
diningHow is the dining experience? Are reservations needed?
Dining is excellent with award-winning restaurants and famous afternoon tea. Reservations are required for popular venues like The Lobby, which can be hard to secure.
facilityWhat leisure and fitness facilities are available? Is there a pool?
The hotel features a full-service Asian-inspired spa, a half-Olympic indoor heated pool with city views, and a modern gym. Facilities score 9.6.
serviceHow is the service level? What is the staff attitude like?
Service scores 9.6, praised for being exceptional and personalized. Most staff are enthusiastic, though rare complaints exist regarding check-out communication.
familyIs this hotel suitable for families with children? What facilities are available?
Highly family-friendly. It allows pets, offers kid meals, baby gates, and personalized services like birthday setups and scavenger hunts, plus a pool and ice rink.
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