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The Pemberton Hotel

★★★·8.3/ 10Recommended
·Motels
📍66 Brockman Street · Pemberton ↗
📞0061897761017·Official site ↗
Offsite parking discounted rates availableAir conditioningFamily roomsSafety deposit boxFax/photocopyingFacilities for disabled guestsAll 38 facilities +
Review
Official

Stay at this charming Pemberton hotel, located within walking distance of the town centre, tramway and steam train, and close to Gloucester National Park and Pemberton Forest Park. The Best Western Pemberton Hotel offers 3.5-star accommodation in Pemberton. All rooms are well-appointed and feature balconies overlooking karri and jarrah trees. This Pemberton hotel blends modern conveniences with original 'turn of the century' charm. Enjoy a cozy wood fire in Charlie's dining room, the wood paneled lounge bar and alfresco dining in Cafe Mazz. Guests staying at the Best Western Pemberton Hotel will be close to a variety of local attractions and activities, including some of the best trout fishing in the country. Local tours of the region can be arranged through the hotel with pickup from our doorstep. For friendly customer service and a central location in Pemberton, make a reservation at the Best Western Pemberton Hotel today! Please note: The Best Western Pemberton Hotel is a non-smoking hotel. Enjoy your stay.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the friendly staff, convenient location, and excellent food. Rooms are spacious and comfortable. Common complaints include outdated facilities, poor Wi-Fi, thin walls, maintenance issues like leaks, and occasional rude service.

Dimension scores · cross-source

Wi-Fi9.5
Location9.1
Service8.9
Rooms8.5
Cleanliness8.4
Value8.2
Facilities7.8
Surroundings7.8
＋ PraisedFriendly and helpful staff · Excellent pub food and drinks · Convenient central location · Spacious and comfortable rooms
－ ComplaintsAging facilities and maintenance issues · Bathroom cleanliness and odors · Unreliable Wi-Fi connection · Poor soundproofing

KEYSuitable for those valuing service and food over modern amenities. Request ground floor rooms to avoid noise; Wi-Fi may be unreliable.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient? How is the transport?＋
Excellent location, just 260m from town center and 600m from train station. Rated 9.1/10 for convenience.
diningWhat dining options does the hotel offer?＋
Features Café Mazz restaurant with all-day seafood and steak dining at great value. Lounge bar available for drinks.
coupleIs this hotel suitable for couples?＋
Highly recommended for couples (43 reviews). Guests praise the central location, friendly staff, and comfortable beds.
roomHow are the room facilities? What are the pros and cons?＋
Spacious and comfortable (8.5/10) with AC and TV. Cons include outdated bathrooms, poor Wi-Fi, and average soundproofing.
serviceHow is the staff service?＋
Generally praised as friendly and helpful (8.9/10). However, a few guests reported occasional rude front desk service.
policyWhat are the check-in and check-out times?＋
Check-in is at 14:00 and check-out at 10:00. Children are allowed, but pets are not permitted.
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