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The Diamond Inn

Name: The Diamond Inn
Address: Main Street Ponteland, Ponteland, GB

8.8/ 10Recommended

·Bed and breakfasts

Offsite parking discounted rates availableFamily roomsLuggage storageFacilities for disabled guestsPacked lunchesParkingAll 44 facilities +

Review

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise friendly staff, convenient location, and cleanliness. Continental breakfast is well-received. Complaints focus on overheating rooms with poor ventilation, noise from the pub and rowdy guests, and minor maintenance issues like shower hoses.

Dimension scores · cross-source

Service9.4

Location9.3

Wi-Fi9.1

Cleanliness9.1

Rooms9.0

Value8.9

Facilities8.7

Surroundings8.2

＋ PraisedFriendly and helpful staff · Excellent location · Clean and comfortable rooms · Fresh breakfast items

－ ComplaintsPoor soundproofing · High temperature in summer · Dated facilities · No cooked breakfast

KEYSuitable for airport transit. Avoid pub-side rooms if noise-sensitive; ensure cooling options in summer.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What are nearby?＋

With a location score of 9.3, it is near St James' Park and Northumbria University, ideal for airport transit or exploring.

diningHow is the breakfast and dining?＋

Breakfast is highly rated with quality continental options and fresh coffee. An on-site coffee shop and packed lunches are available.

serviceAre the staff friendly?＋

Service scores 9.4; guests consistently praise the friendly and helpful staff as a major highlight.

roomWhat about room facilities and service?＋

Rooms are clean and comfortable with flat-screen TVs and free WiFi (score 9.1). Some minor maintenance issues exist but overall experience is good.

pros_consWhat are the main pros and cons?＋

Pros: Friendly staff, convenient location, cleanliness, good breakfast. Cons: Overheating rooms, noise from pub, minor maintenance issues like shower hoses.

policyWhat are check-in and check-out times?＋

Check-in is at 15:00 and check-out at 11:00. Luggage storage is available for early arrivals or late departures.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 11

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Family Room

1 × Sofa bed / 1 × Queen bed4 ㎡up to 4

Offering free toiletries, this family room includes a private bathroom with a walk-in shower and a hairdryer. The family room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as a sofa. The unit offers 2 beds.

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Deluxe Double Room

1 × Queen bed3 ㎡up to 2

Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as a sofa. The unit offers 1 bed.

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Deluxe Double Room

1 × Queen bed3 ㎡up to 2

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Small Twin Room

2 × Twin bed2 ㎡up to 2

Providing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room provides a wardrobe, an electric kettle, a high chair for children, a carpeted floor, as well as a flat-screen TV. The unit offers 2 beds.

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Small Twin Room

2 × Twin bed2 ㎡up to 2

Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room features a wardrobe, an electric kettle, a high chair for children, a carpeted floor, as well as a flat-screen TV. The unit has 2 beds.

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Standard Double Room

1 × Extra-large double bed (Super-king size)2 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as a high chair for children. The unit offers 1 bed.

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Standard Double Room

1 × Queen bed2 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a private entrance, a wardrobe, as well as an electric kettle. The unit has 1 bed.

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Standard Double Room

1 × Double bed2 ㎡up to 2

Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as a high chair for children. The unit has 1 bed.

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Standard Double Room

1 × Extra-large double bed (Super-king size)2 ㎡up to 2

Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as a high chair for children. The unit has 1 bed.

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Standard Triple Room

3 × Twin bed2 ㎡up to 3

This triple room has a electric kettle and flat-screen TV.

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Standard Twin Room

2 × Twin bed2 ㎡up to 2

Offering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room has carpeted floors, a seating area with a flat-screen TV, a wardrobe, an electric kettle, as well as a high chair for children. The unit has 2 beds.

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The Diamond Inn

Guest scores & sentiment

Room types · 11

Family Room

Deluxe Double Room

Deluxe Double Room

Small Twin Room

Small Twin Room

Standard Double Room

Standard Double Room

Standard Double Room

Standard Double Room

Standard Triple Room

Standard Twin Room

Facilities · 44

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