Name: The Cross Keys Hotel
Address: High Street, New Galloway, GB

Official

The Cross Keys Inn in Castle Douglas offers comfortable guestrooms with private bathrooms. Enjoy a delicious breakfast (fee applies) before exploring the scenic surroundings. Free parking is available, and multilingual staff are on hand to assist you. Discover nearby activities like kayaking, sailing, and windsurfing, or enjoy a round of golf at the New Galloway Golf Club, just a short drive away. Gills Loch and The Lane are within a 15-minute walk.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-21

Guests praise the host's warmth, dogs, and breakfast. Main complaints include dated decor, poor WiFi, and lack of evening dining options due to closed facilities.

Dimension scores · cross-source

Service9.1

Location9.1

Rooms8.5

Value8.2

Cleanliness8.2

Facilities7.9

Surroundings7.8

Wi-Fi6.2

＋ PraisedWarm and friendly hosts · Excellent breakfast · Cozy and homely atmosphere · Good location

－ ComplaintsDated facilities · No bar or evening meals · Poor WiFi signal · Remote location with few dinner options

KEYSuitable for those seeking quiet and hospitality. Note: dated facilities, no evening meals, plan dinner elsewhere.

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Room types · 4

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

street_viewTwin Room

Twin Room

2 × Twin bed144 ㎡up to 2

The spacious twin room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a walk-in shower and a hairdryer. This twin room features a carpeted floor, heating, a TV and a quiet street view. The unit offers 2 beds.

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Double Room

1 × Double bed13 ㎡up to 2

Providing bathrobes, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a TV, as well as a quiet street view. The unit offers 1 bed.

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street_viewSingle Room

Single Room

1 × Twin bed13 ㎡up to 1

The single room provides a wardrobe, an electric kettle, as well as a private bathroom featuring a walk-in shower and a hairdryer. This single room features a carpeted floor, heating, a TV and a quiet street view. The unit offers 1 bed.

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Standard Triple Room, Ensuite

1 × Twin bed / 1 × Double bedup to 3

1 Twin Bed and 1 Double BedLayout - Bedroom Internet - Free WiFi Entertainment - Digital channels and DVD player Food & Drink - Coffee/tea maker and electric kettle Bathroom - Private bathroom and bathtub or showerPractical - Wardrobe or closetComfort - HeatingAccessibility - Visual fire alarmNeed to Know - No housekeeping, towels not available, bed sheets not availableNon-Smoking

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Facilities · 41

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableLuggage storageFax/photocopyingPacked lunchesParkingPets allowedBoard games/puzzlesAdult onlyPet bowlsStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessAccess to health care professionalsFace masks for guests availableInternet accessFishing nearbyOffsite parking discounted rates availablePaddle boating nearbyReception hallSelf parking (surcharge)Art gallery on siteVegetarian menu options availableWine release eventsFree wired internetGolfing on siteHorse riding nearbyHousekeeping on requestNon-smoking roomsNon-smoking throughout

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Nearby & map

DiningSights

1

1610 at The Globe Inn

Modern Cuisine, Scottish

£££

This historic pub – whose name references its origins – is well known as a favourite haunt of legendary Scottish poet, Robert Burns, and with over 300 whiskies available in the snug in which he held court, a drink here is a must. The vintage-style restaurant, with its Tam o’Shanter mural, is an atmospheric place to dine. The menu puts Scottish produce to the fore, and dishes are creative, modern, and full of colour and flavour.

33.9km

2

The Kirkmichael Arms

Modern British

££

A small, well-kept village in the shadow of the ‘Ayrshire Alps’ is the setting for this whitewashed pub with a traditional aesthetic and a cosy, homely feel. The extensive menu includes some global influences infused into the pubby favourites – such as the tom yum pork scratchings – and there's an underlying generosity to both the portions and the flavours. Every dish comes with a wine or cocktail recommendation from the well-priced list, and the warm, welcoming team show a real desire to please.

42.8km

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Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.