Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-22

Guests praise exceptional service, exquisite cuisine, and unique mountain onsen. Criticisms focus on aged facilities, misleading room descriptions, confusing layout, and limited accessibility.

Dimension scores · cross-source

Surroundings9.6

Service9.5

Cleanliness9.3

Rooms9.1

Facilities9.0

Location8.7

Wi-Fi8.5

Value8.4

＋ PraisedExcellent hot spring variety & quality · Delicious, abundant & beautifully presented meals · Attentive service & homely atmosphere · Quiet environment & clean, comfortable rooms

－ ComplaintsComplex layout & numerous stairs · Guest bathrooms lack aesthetic appeal · Limited accessibility for wheelchairs · Occasional noise & limited smoking areas

KEYIdeal for those valuing service and dining. Verify room specifics, expect walking, and have realistic facility expectations.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 3

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Japanese-Style House Annex

4 × Futon Mat32 ㎡up to 4

Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with cable channels, tatami, soundproof walls, a wardrobe as well as mountain views. The unit has 4 futons.

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Japanese-Style Quadruple Room

4 × Futon Mat25 ㎡up to 4

The quadruple room features air conditioning, tatami, as well as a private bathroom boasting a bath and a shower. The quadruple room provides a flat-screen TV, soundproof walls, a wardrobe, a safe deposit box as well as mountain views. The unit has 4 futons.

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Japanese-Style Room

3 × Futon Mat22 ㎡up to 3

Providing free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned triple room provides a flat-screen TV with cable channels, tatami, soundproof walls, a wardrobe as well as mountain views. The unit offers 3 futons.

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Facilities · 51

All facilities & services listed by the hotel (aggregated across sources).

Electric bicycle charging stationAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceSaunaMassage servicesParkingChapel/shrineBoard games/puzzlesKid mealsPublic BathStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securitySecurity alarmThermometers for guests provided by propertyInternet accessJapanese gardenElectric bicycle charging stationReception hallSelf parking (surcharge)Television in common areasWine release eventsFree wired internetHousekeeping on requestNon-smoking roomsNon-smoking throughout

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Nearby & map

Sights

1

Tara-dake

nature

mountain in Japan

16.9km

1

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.