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SPA Hotel Ismena

Name: SPA Hotel Ismena
Address: Osvobojdenie Str., Devin, BG

★★★★·8.6/ 10Recommended

·Hotels

📍Osvobojdenie Str. · Devin ↗

Check-in 02:00 PM / out 11:00 AM

Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningAll 94 facilities +

Review

Guest scores & sentiment

From 300 guest reviews · multi-source · as of 2026-07-09

Guests praise the scenic environment, tidy grounds, and friendly staff, with SPA facilities often highlighted. Common complaints include inconsistent food quality, outdated or poorly maintained rooms (noise, odors, faults), and issues with SPA cleanliness and water temperature.

Dimension scores · cross-source

Cleanliness9.8

Value9.3

Facilities9.2

Service9.1

Location8.4

Surroundings8.2

＋ PraisedBeautiful and quiet environment · Spacious and comfortable rooms · Rich SPA facilities · Friendly staff attitude

－ ComplaintsOutdated and broken children's facilities · Lack of dedicated children's pool · Inconsistent food quality · Poor maintenance in some rooms

KEYSuitable for nature and SPA lovers. Expect moderate food quality, verify room location for noise, and check facility conditions upon arrival.

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Facilities · 94

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsBBQ facilitiesLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziCar hireSaunaMassage servicesPacked lunchesParkingTable tennisSki storagePrivate check-in/check-outShuttle service (additional charge)Concierge serviceKids' outdoor play equipmentHeated poolPublic BathOutdoor furnitureFruitsSpa/wellness center servicesSteam roomBeauty ServicesHammamStaff adhere to local safety protocolsGuest rooms disinfected between staysPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareGuests can opt-out any cleaning services during staySmoke alarmsPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyMobile app for room serviceInternet accessJapanese gardenFitness facilities (surcharge)Fishing nearbyExpress check-inExercise/lap poolNo accessible shuttleNo accessible train station shuttleClubhouseOffsite parking discounted rates availableCharcoal grillPlayground on sitePool sun loungersPrivate picnicsReception hallSecured parkingSelf parking (surcharge)Beach umbrellasSki storageSnow sports gearSwimming nearbyAirport transportation - pickup (surcharge)Airport transportation - drop-off (surcharge)Access to nearby outdoor poolVegetarian menu options availableAccessible train station shuttleAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGuest education on local ecosystems and cultureFree pool cabanasHealth or beauty spa nearbyHorse riding nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceTour desk

SPA Hotel Ismena

Guest scores & sentiment

Room types · 3

Chalet - Free Spa & Thermal Zone Access

One-Bedroom Suite - Free Spa & Thermal Zone Access

Double or Twin Room - Free Spa & Thermal Zone Access

Facilities · 94