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Sheraton Guayaquil

★★★★★·9.1/ 10Excellent
·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolAll 87 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Discovering Guayaquil becomes even more accessible, thanks to the car hire amenities provided at the hotel. Parking is accessible, supplied by the hotel for guests who arrive by car. Reception services featuring safety deposit boxes are available to cater to your requirements. Repeatedly enjoy your best-loved attire with the aid of the laundromat available at Sheraton Guayaquil Hotel. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For an elevated experience at hotel, select rooms are equipped with air conditioning to improve your stay. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. In select rooms, the hotel offers visitors access to mini bar. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Sheraton Guayaquil Hotel through their distinctive delivery assistance.

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Guest scores & sentiment

From 154 guest reviews · multi-source · as of 2026-07-18

Guests highly praise the exceptional staff, abundant breakfast, and convenient airport/mall location. Common complaints involve worn room furnishings, occasional noise from roads or events, and minor maintenance issues like faulty coffee makers or TV cables. Billing and shuttle coordination also drew some criticism. Overall, the experience is strongly positive.

Dimension scores · cross-source

Location10.0
Service9.0
Surroundings9.0
Facilities8.9
Cleanliness8.9
Value8.6
PraisedExcellent location (near airport/mall) · Exceptional staff service · Great breakfast · High safety and cleanliness
ComplaintsUndisclosed hidden charges · Outdated rooms/odors · Uncomfortable beds · Poor restaurant service/food

KEYIdeal for transit or business travelers. Confirm shuttle and billing details in advance. Consider room age if sensitive to wear.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?
Located opposite Del Sol Mall and 5km from the city center, it scores a perfect 10.0 for location. Guests praise its convenience near the airport and shopping centers.
diningAre breakfast and dining options abundant?
Breakfast is highly praised as abundant and tasty. While La Fuente restaurant offers international cuisine, some guests note limited dinner options.
serviceWhat is the quality of service at the hotel?
Service scores 9.0, with guests praising professional and friendly staff. Minor issues with billing or shuttle coordination were occasionally noted.
roomWhat are the room facilities and comfort level like?
Rooms are spacious and modern with comfortable beds. However, some guests report worn furnishings and occasional maintenance issues like faulty coffee makers.
familyIs this hotel suitable for families with children?
Yes, it allows pets, offers kid meals, and has family rooms. Families appreciate the breakfast and staff, but some note small bathrooms or drainage issues.
businessIs it convenient for business travelers?
Highly convenient near the World Trade Centre and airport. Business guests love the location and breakfast, but request quiet rooms due to potential weekend event noise.
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