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ROBINSON Cala Serena

★★★★·8.8/ 10Recommended
·Hotels
📍Cala Serena, s/n · Cala Serena ↗
📞0034971169000·Official site ↗
Check-in 03:00 PM / out 11:00 AM
ClubhouseNightclubFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolAll 100 facilities +
Review
Official

Nestled on a 120, 000-square-meter peninsula amidst fragrant pine groves and vibrant gardens, this newly built, finca-style hotel offers a quintessential Majorcan experience. Guests can indulge in diverse culinary offerings, including ever-changing buffets, a bistro line, midnight snacks, the 'La Tasca' tapas bar, and the innovative WellFood 'fit-for-fun' restaurant. The hotel also caters to business travelers with dedicated meeting facilities and an Incentives and Businesses Manager to ensure seamless events. The 306 comfortably equipped rooms feature air conditioning, heating, a refrigerator, telephone, safe, satellite TV, hairdryer, and vanity mirror. A wealth of activities awaits on-site, from tennis on 13 courts (two indoor) and an on-site dive center, to a driving range and nearby golf courses. Cyclists will find Majorca a paradise to explore, while children can enjoy the ROBY CLUB's varied programs. Please note: a sustainable tourism tax applies, charged per person per day. The ROBINSON CALA SERENA is a 4-star hotel; rates vary seasonally. See details below for more information.

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Guest scores & sentiment

From 305 guest reviews · multi-source · as of 2026-07-09

Guests praise the stunning bay location, extensive sports facilities, and friendly staff. Dining quality is generally high. Main complaints involve outdated rooms with odors or poor amenities, noisy dining areas, and occasional cleanliness issues in common spaces.

Dimension scores · cross-source

Service9.0
Location9.0
Facilities8.6
Cleanliness8.6
Surroundings8.6
Value8.0
＋ PraisedStunning location and sea views · High-quality and varied dining · Spacious and modern renovated rooms · Rich sports and entertainment options
－ ComplaintsOutdated facilities in some rooms · Crowded and noisy restaurants · Inconsistent service quality · Fluctuating food quality

KEYIdeal for sports enthusiasts and families seeking relaxation. Book renovated rooms if possible; noise-sensitive guests should choose dining spots carefully.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and environment?＋
Located on Mallorca's east coast, it boasts a stunning bay view and highly praised environment with a 9.0 location score.
diningWhat are the dining options and their quality?＋
Offers diverse dining including buffets and Spanish specialties with generally high quality. However, some guests note noise and poor ventilation in the restaurant.
familyIs this hotel suitable for families? Any precautions?＋
Suitable for families with kids' play equipment and shallow ends. Note: some rooms are outdated/smelly, accessibility for infants is limited due to stairs/lack of elevators, and the kids' pool is not heated.
coupleHow is the experience for couples?＋
Couples praise the renovated spacious rooms, high-quality dining, and sea views. However, service response may be slow in off-peak seasons, and some older rooms have outdated facilities.
roomWhat is the condition of the rooms?＋
Room conditions vary significantly. While some renovated rooms are spacious and clean, many guests report outdated facilities, odors, insufficient sockets, or poor air conditioning in other rooms.
serviceHow is the level of service?＋
Service scores a high 9.0, with staff praised for being enthusiastic and professional across all departments.
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