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Pullman Reef Hotel Casino

★★★★★·9.4/ 10Excellent
·Hotels
1996 opened · 2016 renovated· 127 rooms· Check-in 2:00 PM / out 11:00 AM
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningSwimming poolLift / ElevatorLuggage storageAll 71 facilities +
Review
Official

Pullman Reef Hotel Casino offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Taxi offerings at the hotel enhance the ease of discovering Cairns. Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Pullman Reef Hotel Casino, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones. Each accommodation at Pullman Reef Hotel Casino is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Pullman Reef Hotel Casino, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television, in-room video streaming and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker and mini bar at your disposal. Pullman Reef Hotel Casino offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel. Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at bar and casino. Pullman Reef Hotel Casino provides a superb assortment of leisure amenities for guests to enjoy. Unwind after a long day by stopping by massage, hot tub and sauna to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

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Guest scores & sentiment

From 733 guest reviews · multi-source · as of 2026-07-17

Guests consistently praise the prime location, spacious and comfortable rooms, and exceptional staff service. Facilities like the pool and gym are well-regarded. Main drawbacks include slightly dated furnishings requiring maintenance, limited breakfast options, and occasional delays in housekeeping or service responses.

Dimension scores · cross-source

Location9.5
Rooms9.4
Cleanliness9.3
Service9.0
Facilities9.0
Value8.9
PraisedSpacious and comfortable rooms · Friendly and professional service · Excellent location near attractions · High-quality bathroom amenities
ComplaintsAging facilities needing maintenance · Occasional cleanliness issues · Limited breakfast options · Extra charges for movies/parking

KEYIdeal for travelers prioritizing location, space, and service. Manage expectations regarding facility age, confirm breakfast preferences, and request early check-in well in advance.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? Is it convenient for getting around?
The hotel boasts an exceptional location with a dimension score of 9.5. Guests consistently praise its high walkability and convenient surroundings.
roomWhat are the room conditions like? Are they spacious?
Rooms score 9.4, known for being spacious and comfortable. They feature separate wet areas, balconies, and luxury C.O. Bigelow toiletries, with some offering spa baths.
serviceHow is the staff service attitude?
Service scores 9.0. Guests highly praise the enthusiastic, personalized staff service, citing it as a key strength that enhances the stay.
diningAre there rich dining options at the hotel?
The hotel offers Thai-inspired fusion at Tamarind Restaurant and casual dining at Flinders Bar & Grill. However, note that some guests find breakfast options limited and portions small.
facilityWhat leisure and recreational facilities does the hotel have?
Facilities score 9.0. The hotel features a rooftop pool, spa pool, sauna, fitness center (surcharge), and casino. There are also 4 bars, some with live music.
pros_consWhat are the main pros and cons of this hotel?
Pros: Prime location, spacious rooms, excellent service, and good amenities. Cons: Some facilities appear dated, limited breakfast options, and occasional delays in housekeeping or service.
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