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Islamabad Serena Hotel

★★★★★·8.9/ 10Recommended
·Hotels
Check-in 02:00 PM / out 11:30 AM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolAll 93 facilities +
Review
Official

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Enjoy Asian cuisine at Zamana Restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served daily from 6:30 AM to 10:30 AM. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours). Make yourself at home in one of the 387 air-conditioned rooms featuring refrigerators and flat-screen televisions.

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Guest scores & sentiment

From 440 guest reviews · multi-source · as of 2026-07-12

Guests praise the luxury design, security, staff hospitality, and dining. Complaints focus on outdated room facilities, slow check-in, cleaning lapses, and restrictive policies for children in executive areas.

Dimension scores · cross-source

Cleanliness9.2
Rooms9.0
Location9.0
Facilities9.0
Service8.8
Value8.4
PraisedPrime location · High-quality dining · Spacious/comfortable rooms · Excellent pool facilities
ComplaintsInconsistent staff service · Maintenance issues · Booking/invoice errors · Value for money concerns

KEYIdeal for luxury/business travelers valuing security. Check room condition, note child policies, and allow time for check-in.

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