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Hilton Garden Inn Shangri-La

★★★·8.4/ 10Recommended
HHilton Garden Inn·Hilton Honors·Hotels
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorAll 62 facilities +
Review
Property information · Agoda

Experience an abundance of unparalleled facilities and features at Hilton Garden Inn Shangri-La. Maintain seamless communication using the complimentary Wi-Fi at hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as luggage storage and safety deposit boxes. For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Hilton Garden Inn Shangri-La with convenient amenities like room service and daily housekeeping at your disposal. At Hilton Garden Inn Shangri-La, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, instant tea is available for those moments when it seems necessary. In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Hilton Garden Inn Shangri-La. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. At the hotel, discerning guests can also enjoy on-site culinary facilities like BBQ facilities tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Membership tiers & benefits

Choose a membership tier to see published upgrade, breakfast and late-checkout benefits. Hotel and programme conditions apply.

Hilton Honors · Published programme benefits · check hotel-specific conditions
Room upgradeConditions apply

Subject to availability

Free breakfastConditions apply

Breakfast or bonus points

Lounge accessNot included
Late checkoutNot included
Welcome giftNot included
Awarded with 15 stays, 25 nights, or US$6,000 Eligible Spend during any calendar year. Members must re-qualify each calendar year; once earned, status is kept for the remainder of the calendar year in which it was earned and the subsequent calendar year.
04

Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests generally praise the clean and comfortable rooms, friendly and helpful staff, convenient location for sightseeing, and a satisfying breakfast. The most common complaints involve ineffective air conditioning that leaves rooms too hot, limited English proficiency among staff, some room wear-and-tear, and inconsistent service responsiveness. Overall, the stay meets expectations for a mid-scale international chain.

Dimension scores · cross-source

Service9.4
Cleanliness9.4
Surroundings9.4
Facilities9.0
Value8.5
Location8.5
+ PraisedHelpful staff/Manager Vivian · Good location/transport · Oxygen supply provided · Clean and tidy rooms
- ComplaintsOutdated facilities · Poor AC/noise issues · Language barriers/rude service · Inconsistent breakfast quality

KEYSuitable for travelers prioritizing cleanliness, breakfast, and transit convenience. Guests sensitive to heat should request cooling help early and use translation tools due to limited English service.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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