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SpringHill Suites by Marriott Charlotte City Center

Name: SpringHill Suites by Marriott Charlotte City Center
Address: 311 East 5th Street, Charlotte, US

★★★·9.0/ 10Recommended

·Hotels

📍311 East 5th Street · Charlotte ↗

📞+17044398100·Official site ↗

Check-in 03:00 PM / out 11:00 AM

Fitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorSafety deposit boxFax/photocopyingAll 33 facilities +

Review

Official

Experience an abundance of unparalleled facilities and features at SpringHill Suites by Marriott Charlotte City Center. Maintain seamless communication using the complimentary Wi-Fi at hotel. Car hire offerings at the hotel enhance the ease of discovering Charlotte (NC). Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as express check-in or check-out and safety deposit boxes. At the hotel, utilize the on-site laundromat and dry cleaning service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At SpringHill Suites by Marriott Charlotte City Center, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within SpringHill Suites by Marriott Charlotte City Center offer unique design elements such as a separate living room. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms within the hotel, a refrigerator and a coffee or tea maker is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Begin your day carefree at SpringHill Suites by Marriott Charlotte City Center, as complimentary breakfast is offered for your convenience. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Guest scores & sentiment

From 490 guest reviews · multi-source · as of 2026-07-10

Guests praise the prime location near Spectrum Center, friendly staff, and spacious, clean rooms with good breakfast. Common complaints include high and confusing parking fees, inconsistent housekeeping (dust/stains), poor soundproofing, and maintenance issues.

Dimension scores · cross-source

Location9.4

Facilities8.9

Cleanliness8.8

Surroundings8.8

Value8.5

Service8.5

＋ PraisedPrime location near arena · Friendly and professional staff · Spacious, comfortable, and clean rooms · Good breakfast variety

－ ComplaintsHigh and confusing parking fees · Train noise in some rooms · Inconsistent breakfast quality · Outdated or damaged room facilities

KEYIdeal for Spectrum Center events. Confirm parking fees/access beforehand; sensitive to noise/cleanliness should review carefully.

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Room types · 16

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Corner King Room

1 × Extra-large double bed (Super-king size)41 ㎡up to 4

This room offers a microwave, small refrigerator and tea/coffee maker.

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King Studio with Sofa Bed

1 × Extra-large double bed (Super-king size)38 ㎡up to 4

Providing free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit offers 1 bed.

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RoomKing Studio with Trundle Bed - Hearing Accessible

King Studio with Trundle Bed - Hearing Accessible

1 × Extra-large double bed (Super-king size)38 ㎡up to 4

Featuring free toiletries, this studio includes a private bathroom with a shower and a hairdryer. The studio has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a private entrance, as well as a tea and coffee maker. The unit has 1 bed.

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RoomKing Suite with Roll-In Shower and Trundle Sofa - Mobility Access

King Suite with Roll-In Shower and Trundle Sofa - Mobility Access

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed38 ㎡up to 4

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King Suite with Roll-In Shower and Trundle Sofa - Mobility Access/Hearing Accessible

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed38 ㎡up to 4

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RoomKing Suite with Trundle Sofa

King Suite with Trundle Sofa

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed38 ㎡up to 4

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RoomKing Suite with Trundle Sofa - Hearing Accessible

King Suite with Trundle Sofa - Hearing Accessible

1 × Extra-large double bed (Super-king size) / 1 × Sofa bed38 ㎡up to 4

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RoomQueen Studio with Sofa Bed

Queen Studio with Sofa Bed

1 × Queen bed38 ㎡up to 6

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Queen Suite with Two Queen Beds and Trundle Sofa

1 × Sofa bed / 2 × Queen bed38 ㎡up to 6

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RoomQueen Suite with Two Queen Beds and Trundle Sofa - Hearing Accessible

Queen Suite with Two Queen Beds and Trundle Sofa - Hearing Accessible

1 × Sofa bed / 2 × Queen bed38 ㎡up to 6

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RoomStudio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 × King bedup to 4

1 King BedLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch Smart TV with premium channels and NetflixFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Free local calls, twin sofa bed, and safe; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Closed-captioned TV, low-height door lock, roll-in shower width (inches): 38, visual fire alarm, wheelchair-accessible vanity height (inches): 33, low-height counter and sink, wheelchair-accessible doorway width (inches): 34, lowered counter and sink height (inches): 33, wheelchair-accessible bathroom vanity, roll-in shower, shower grab bar height (inches): 34, height-adjusted amenities, grab bar in shower, wheelchair-width doorways, height-adjustable showerhead, low-height electrical outlets in bathroom, wheelchair accessible, low-height view port in door, toilet grab bar height (inches): 36, and lever door handlesEco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking

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RoomStudio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 × King bedup to 4

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RoomStudio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 × King bedup to 4

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Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

1 × King bedup to 4

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Studio Suite, 2 Queen Beds

2 × Queen Bedup to 6

2 Queen BedsLayout - Separate sitting areaInternet - Free WiFi and wired internet accessEntertainment - 32-inch Smart TV with premium channels and NetflixFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower, a hair dryer, and towelsPractical - Free local calls, twin sofa bed, and safe; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioningAccessibility - Wheelchair-accessible vanity height (inches): 33Eco-friendly - Energy-saving switches and recycling binNeed to Know - Housekeeping on requestNon-Smoking

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RoomStudio Suite, 2 Queen Beds (Hearing Accessible)

Studio Suite, 2 Queen Beds (Hearing Accessible)

2 × Queen Bedup to 6

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Nearby & map

DiningSights

Counter

Contemporary · ★ Michelin

$$$$

To say that Counter is an outlier in the Charlotte dining scene risks understatement: this ambitious, mercurial project from Chef Sam Hart is sui generis. The boldly immersive experience features shifting concepts fueled by Chef Hart’s multifarious passions and creativity, drawing on themes of nostalgia, music, personal history and more on a multicourse tasting menu. Local products are celebrated, including herbs and vegetables from nearby urban farms, combined with wide-ranging culinary influences that make for a truly memorable meal. The tight-knit team provides effortlessly gracious hospita

3.2km

Lang Van

Vietnamese · Bib

Lang Van feels like more than just a restaurant in the Plaza Shamrock neighborhood. Maybe it's the thank you notes from loyal diners that paper the walls. Or maybe it's co-owner Dan Nguyen's warm hospitality. The extensive menu of Vietnamese favorites is yet another reason. Nguyen is something of a legend here, having first joined the restaurant as a team member before she and her husband Chef Tuyen Tran became the owners. Slide into a booth (they're the best seats in the house) and peruse the menu with everything from pho and spring rolls to hot pot and classic vermicelli noodles. No matter w

6.0km

Customshop

Contemporary

$$$

Befitting its status as a fixture of the charming Elizabeth neighborhood, Customshop offers a lively, convivial atmosphere. Chef Andrés Kaifer oversees a modern menu that blends together Latin and Italian influences with seasonal North Carolina produce in dishes that are both inventive and approachable. A hamachi crudo with parmesan leche de tigre illustrates the point beautifully with its blend of vibrant acidity and savory depth, and carefully crafted pastas like casarecce with chorizo, local mushrooms and sungold tomato broth put any doubts to rest. Eminently quaffable cocktails and a thoug

1.8km

Supperland

Steakhouse

$$$

You'll know you're in the right place when you smell the heady scent of smoke as you approach this Plaza Midwood restaurant. A former church, it's undergone an extensive restoration resulting in this stylish space. In case the oversized range fueled by wood didn't give it away, this is Southern fire cooking through and through. Expect prime meat and fish to be cooked over the glowing embers, while imaginative sides are equally worthy of attention. It's all served family style, and sharing is the name of the game here. While you're sharing, order their seasonal sundae with a spoon for all.

2.7km

Restaurant Constance

American

$$$

Chef Sam Diminich named this Wesley Heights restaurant for his daughter, though his strong-but-subtle affection for local farmers and producers rings true. While you won't find them name-checking growers, you will find a natural look and feel from the dining room to the plates themselves. This is a kitchen with a global mindset, where you'll find dishes as diverse as pork belly dumplings with shiso, collard greens and chili jam alongside pan-roasted scallops from the Outer Banks topped with prosciutto and set over couscous tossed with vegetables. Like the dumplings, the jalapeño cornbread waff

3.2km

Ever Andalo

Italian-American

Named for the mountain village in Italy where owner Jeff Tonidandel's family originally hails, this charming spot feels like it's been here for years (spoiler alert: it hasn't). Its warm manner and simple bistro style have the look and feel of a traditional family-owned trattoria down pat. The menu is not strictly Italian, as there are American leanings, too, but expect rustic preparations and high-quality ingredients. Order some oysters and fresh anchovies to start along with a pasta dish, or perhaps one of the daily specials. The wine list is exclusively Italian and is categorized by region

3.8km

Haberdish

Southern

Set in NoDa, a neighborhood once known for its textile mills, this restaurant's name is a play on the past. Inside, it's rustic-cool with exposed beams and denim-covered banquettes. The action takes place at the counter; order a draft beer or craft cocktail and take it all in. Meanwhile, the menu is rooted in southern comfort. Be sure to order the devilled eggs and the crispy, fried chicken. Sides like homemade tater tots and mac & cheese make everything better. Don't skip dessert, especially the house-made banana pudding served in a Mason jar. Come lunchtime for hearty sandwiches or delicious

3.8km

Rada

Mediterranean Cuisine, Contemporary

$$$

With its sleek, understated design and metropolitan vibe, Rada might just be the hippest spot in town, but fortunately its cool trappings are accompanied by genuinely warm hospitality and crowd-pleasing cuisine. Before turning to food, whet your appetite with one of their impeccable martinis, like the San Sebastian, enlivened with Basque pepper brine. The compact, broadly Mediterranean menu is well-suited to sharing, with frequently changing options that might include small bites like eggplant escabeche or a meatball with zingy harissa, as well as more substantial fare like buttery Dover sole

5.8km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.

SpringHill Suites by Marriott Charlotte City Center

Guest scores & sentiment

Room types · 16

Corner King Room

King Studio with Sofa Bed

King Studio with Trundle Bed - Hearing Accessible

King Suite with Roll-In Shower and Trundle Sofa - Mobility Access

King Suite with Roll-In Shower and Trundle Sofa - Mobility Access/Hearing Accessible

King Suite with Trundle Sofa

King Suite with Trundle Sofa - Hearing Accessible

Queen Studio with Sofa Bed

Queen Suite with Two Queen Beds and Trundle Sofa

Queen Suite with Two Queen Beds and Trundle Sofa - Hearing Accessible

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower)

Studio, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Studio Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Studio Suite, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds (Hearing Accessible)

Facilities · 33

Nearby & map