Name: Premier Inn Tuxtla
Address: 5a Norte Poniente 2650 Blvd., Plaza Las Américas, Col. Las Brisas, Tuxtla Gutiérrez, MX

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Guest scores & sentiment

From 184 guest reviews · multi-source · as of 2026-07-18

Guests highly praise the convenient location near a plaza and bus terminal. Frequent complaints target poor breakfast (limited variety, small portions), outdated facilities (closed pool, broken gym equipment), and room maintenance issues (insects, unclean linens, odors, hot water problems). Overall experience often falls short of expectations.

Dimension scores · cross-source

Surroundings7.2

Service6.9

Facilities6.9

Cleanliness6.9

Location5.0

Value2.0

＋ PraisedPrime location · Near shopping plaza · Some staff friendly · Excellent location

－ ComplaintsLimited breakfast variety & supply · Poor room hygiene & insects · Aging facilities & pool closed · Inconsistent staff service

KEYIdeal for budget travelers valuing location. Lower expectations for breakfast and facilities. Inspect rooms upon arrival and note noise levels.

Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.

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Room types · 2

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Deluxe King Room

1 × Extra-large double bed (Super-king size)20 ㎡up to 2

This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

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Standard Double Room with Two Double Beds

2 × Twin bed / 2 × Double bed20 ㎡up to 4

This air-conditioned twin room is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 4 beds.

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Facilities · 68

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsPacked lunchesParkingPrivate check-in/check-outShared lounge/TV areaShuttle service (additional charge)Public BathOutdoor furnitureShallow endStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningPhysical distancing in dining areasKey accessFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredSecurity alarmKey card accessInternet accessFitness facilities (surcharge)Express check-inNo accessible shuttleOffsite parking discounted rates availablePool sun loungersPool waterfallReception hallSecured parkingSnack bar/deliSwimming nearbyTelevision in common areasAccess to nearby indoor poolAccessible shuttleFree wired internetFront desk (limited hours)Housekeeping on requestNon-smoking roomsRestaurantRoom serviceTour deskNon-smoking throughoutWheelchair accessible