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Holiday Inn Cucuta by IHG

★★★★·9.1/ 10Excellent
IIHG Hotels & Resorts·IHG One Rewards·Hotels
2015-05-26 opened· 98 rooms
Fitness facilities24-hour front deskLuggage storageTerraceFree WiFiConcierge serviceAll 24 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Prior to your check-in date, you can arrange airport transportation services, guaranteeing a seamless and efficient experience for both arrival and departure. Experience the wonders of Cucuta with ease by utilizing the services provided at shuttle. Parking is accessible, supplied by the hotel for guests who arrive by car. Effortlessly plan your daily activities and travel requirements with concierge service, luggage storage and safety deposit boxes provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as 24-hour room service, room service and daily housekeeping enable you to maximize your stay in the room. For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free. In limited designated zones, smoking is exclusively permitted. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. For certain chosen rooms, guests can enjoy in-room amusement like daily newspaper, television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Holiday Inn Cúcuta By IHG, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Experience unparalleled comfort as groceries can be brought right to your room at Holiday Inn Cúcuta By IHG through their distinctive delivery assistance. Do you possess exceptional culinary skills? Prepare your meals personally within the hotel at its shared kitchen. Holiday Inn Cúcuta By IHG provides a superb assortment of leisure amenities for guests to enjoy. Treat and spoil yourself by taking a trip to steam room. Begin your holiday perfectly by taking a plunge into the swimming pool. At the hotel, enjoy a laid-back beverage experience by the poolside bar, sipping on a soothing cocktail. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold ElitePlatinum EliteDiamond Elite
IHG One Rewards · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastRarely
Lounge accessRarely
Late checkoutSubject to availability

延迟至14:00退房 · until 14:00

Welcome giftSubject to availability

欢迎礼或积分二选一

Earned with 20 Elite Qualifying Nights or 40,000 Elite Qualifying Points in a calendar year. Once earned in a calendar year, Elite status is maintained through the end of the following calendar year.
04

Guest scores & sentiment

From 410 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime mall location, modern comfortable rooms, and excellent breakfast with friendly staff. Main complaints involve pool maintenance issues, occasional cleanliness lapses, pricing disputes, and inconsistent front desk service.

Dimension scores · cross-source

Rooms10.0
Location10.0
Cleanliness9.1
Value9.0
Service9.0
Facilities8.8
PraisedExcellent location near mall · Comfortable beds and sleep quality · Highly rated varied breakfast · Friendly and helpful staff
ComplaintsConfusing parking guidance · Facility maintenance issues · Price disputes or extra charges · Occasional hygiene details

KEYIdeal for business and families valuing convenience and breakfast. Verify pricing policies, check pool status, and note potential cleaning inconsistencies.

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