JEN Singapore Orchardgateway by Shangri-La
The Jen Orchardgateway Singapore by Shangri-La, located in the heart of Orchard Road, offers direct access to the Somerset MRT station. Integrated with the Orchardgateway Shopping Mall, it's an ideal hub for business, shopping, entertainment, and exploring tourist attractions. The hotel is 22 kilometers from Changi International Airport and boasts a 24-hour business center, meeting rooms, restaurants, a bar, and shopping boutiques. Guests can also enjoy a rooftop lap pool, hot tub, 24-hour health club, and complimentary high-speed Wi-Fi. The Pool Bar on the 19th floor offers panoramic city views.
Guest scores & sentiment
From 559 guest reviews · multi-source · as of 2026-07-03
Guests praise the prime location, friendly staff, and rooftop pool views. Common complaints include long breakfast queues, small room sizes, confusing elevator layouts, and occasional maintenance or noise issues.
Dimension scores · cross-source
KEYIdeal for shoppers seeking convenience. Dine off-peak, watch elevator signs, and check room size.
Room types · 10
Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).
Panorama Club Room
This room enjoys stunning views of either Orchard Road, Marina Bay or Central Business District and includes Club Lounge benefits. This elegantly furnished air-conditioned room for 2 guests comes with carpeted flooring, a seating area and a modern private bathroom with premium toiletries. The room includes: - Daily breakfast buffet at Makan@JEN and Club Benefits including all-day Club Lounge access and alcoholic beverages from 5.30pm-7.30pm daily and 2-hours use of meeting room suites. - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi
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Deluxe Family Room
This spacious air-conditioned king room opens up to views of the city. It is fitted with a satellite TV, sofa bed and a desk. The private bathroom includes shower facilities and a hairdryer.
Rates / book on FlyerTrip →Club Deluxe Double Room
This air-conditioned double room opens up to views of the city. It is fitted with a satellite TV, electric kettle and a desk. The private bathroom includes shower facilities and a hairdryer. This room comes with: -Daily breakfast buffet at Makan@JEN and Club Benefits including all-day Club Lounge access and alcoholic beverages from 5.30pm-7.30pm daily and 2-hours use of meeting room suites. - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi
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Deluxe King Room
An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern private bathroom with premium toiletries. Spacious room is fitted with a king-size bed.
Rates / book on FlyerTrip →Club King Room
This air-conditioned king room offers club lounge access. It is fitted with a satellite TV, electric kettle and a desk. The private bathroom includes shower facilities and a hairdryer. This room comes with: -Daily breakfast buffet at Makan@JEN and Club Benefits including all-day Club Lounge access and alcoholic beverages from 5.30pm-7.30pm daily and 2-hours use of meeting room suites. - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi
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Club Twin Room
<p><strong>2 Twin Beds</strong></p><p>291 sq feet </p><br/><p><b>Internet</b> - Free WiFi </p><p><b>Entertainment</b> - 40-inch flat-screen TV with cable channels</p><p><b>Food & Drink</b> - Coffee/tea maker and room service (limited hours) </p><p><b>Sleep</b> - Blackout drapes/curtains and bed sheets </p><p><b>Bathroom</b> - Private bathroom, shower, bathrobes, and slippers</p><p><b>Practical</b> - Laptop-compatible safe, desk, and phone; cribs (free) available on request</p><p><b>Comfort</b> - Air conditioning and daily housekeeping</p><p><b>Need to Know</b> - No rollaway/extra beds available</p><p>Non-Smoking</p>
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Superior King Room
An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern private bathroom with premium toiletries. This room cannot accommodate extra beds.
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Superior King Room with City View
An elegantly furnished air-conditioned room with city views for 2 guests. Comes with carpeted flooring, a seating area and a modern private bathroom with premium toiletries. This room cannot accommodate extra beds.
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Superior Twin Room
An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern private bathroom with premium toiletries. This room cannot accommodate extra beds.
Rates / book on FlyerTrip →
Superior Twin Room with City View
An elegantly furnished air-conditioned room with city views for 2 guests. Comes with carpeted flooring, a seating area and a modern private bathroom with premium toiletries. This room cannot accommodate extra beds.
Rates / book on FlyerTrip →Facilities · 56
All facilities & services listed by the hotel (aggregated across sources).
Nearby & map
Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.