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Cassia Rama 9 Bangkok, part of Banyan Group

★★★★★·9.0/ 10Excellent
·Hotels
2024 opened· 344 rooms· Check-in 03:00 PM / out 12:00 PM
Health or beauty spa nearby24-hour front deskFree WiFiMultilingual staffElevatorCovered parkingAll 15 facilities +
Review
Official

Welcome to Cassia Rama 9 Bangkok by Banyan Group, Where life is all about living,laughing,and loving. Cassia,our design led midscale brand, redefines hospitality in Bangkok,Catering to modern travellers seeking a fusion of comfort, style,and innovation...

04

Guest scores & sentiment

From 483 guest reviews · multi-source · as of 2026-07-05

Guests praise the modern, clean rooms, stunning views, and rooftop pool, with generally friendly staff. Main complaints include remote location, poor soundproofing or odors in some rooms, and operational growing pains like inconsistent service and elevator availability.

Dimension scores · cross-source

Value8.9
Service8.9
Facilities8.9
Cleanliness8.9
Surroundings8.2
Location8.1
PraisedSpacious rooms with full amenities · Excellent high-floor views and pool · Staff generally friendly and helpful · High cost-performance ratio
ComplaintsPoor attitude from some staff · Maintenance issues (leaks/AC faults) · Hygiene concerns (mold/smell/cleanliness) · Long and chaotic elevator waits

KEYSuitable for travelers relying on taxis who value views and modern amenities. Avoid noisy low-floor rooms; expect operational hiccups.

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