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Howard Johnson by Wyndham Kota Kinabalu City Centre, formerly Hotel Shangri-La Kota Kinabalu

★★★·8.7/ 10Recommended
HHoward Johnson·Wyndham Rewards·Hotels
1976 opened · 2025 renovated· 120 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableAir conditioningFamily roomsLift / ElevatorLuggage storageSafety deposit boxAll 28 facilities +
Review
Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Kota Kinabalu with ease by utilizing the services provided at taxi. The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with concierge service and luggage storage provided by the front desk services. Securing passes to the city's top attractions is simple with the hotel's ticket service and tours. For extended visits or whenever required, the dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible. During leisurely days and evenings, in-room amenities such as room service and daily housekeeping enable you to maximize your stay in the room. The hotel is completely smoke-free. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Expand your in-room entertainment choices with various amenities, such as cable TV offered in certain accommodations. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Each morning at Howard Johnson by Wyndham Kota Kinabalu City Centre, a scrumptious, homemade breakfast kick-starts the day. Begin your holiday mornings right with your essential cup of coffee, offered daily at the cafe on-site. During your visit, indulge in a range of delightful culinary choices at hotel to enhance your experience. Concerned about your dining preferences? Fret not! Howard Johnson by Wyndham Kota Kinabalu City Centre offers an assortment of culinary varieties featuring halal choices, catering to all tastes. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. Howard Johnson by Wyndham Kota Kinabalu City Centre provides a superb assortment of leisure amenities for guests to enjoy. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.

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Guest scores & sentiment

From 565 guest reviews · multi-source · as of 2026-07-05

Guests praise the central location, value for money, and friendly staff. Rooms are spacious and clean. Cons include dated facilities, unstable Wi-Fi, occasional noise, and air conditioning control issues.

Dimension scores · cross-source

Surroundings8.6
Value8.4
Service8.4
Location8.4
Cleanliness8.4
Facilities7.9
Rooms7.7
PraisedHigh cost-performance · Convenient location · Friendly service · Rich dining options nearby
ComplaintsOutdated facilities · Street noise · Unstable WiFi · Deposit disputes at front desk

KEYSuitable for budget-conscious travelers valuing location and service. Request park-facing rooms for quiet; note Wi-Fi may be unstable.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located? What attractions are nearby?
It has an excellent central location near Atkinson Clock Tower and Gaya Street Sunday Market. Guests rate the location highly at 8.4/10 based on 565 reviews.
diningHow is the breakfast? What options are available?
The breakfast buffet offers varied Asian and Western fusion dishes at Tivoli Café & Bar. While generally praised for variety, some guests noted minor improvements needed in details.
businessIs it suitable for business trips? Is the Wi-Fi stable?
While free wired internet and 24-hour room service are available, Wi-Fi stability is frequently cited as an issue by business travelers. Wired connection is recommended for work.
familyIs it convenient for families with children? Are family rooms available?
Children are allowed, and family rooms are available. Spacious, clean rooms with bathtubs suit families well. However, street noise may affect some rooms despite good overall service ratings.
coupleHow is the experience for couples? Is it quiet?
Couples appreciate the high value and friendly service. However, some street-facing rooms have noise issues; non-street-facing rooms are recommended for a quieter stay.
roomAre the room facilities new? Is the air conditioning effective?
Rooms are spacious and clean but facilities are somewhat dated. Some guests reported issues with air conditioning controls or cooling efficiency, so communicate with reception if sensitive to temperature.
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