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Eastin Hotel Penang

★★★★·8.9/ 10Recommended
·Hotels
2009 opened · 2017 renovated· 328 rooms· Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolAll 73 facilities +
Review
Official

At Eastin Hotel Penang, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Penang with ease by utilizing the services provided by taxi and shuttle. Complimentary parking is available for guests.Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes.At the hotel, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures.Always look your best in your preferred attire with the dry cleaning service and laundry service provided at Eastin Hotel Penang. Craving relaxation? In-room amenities such as 24-hour room service, room service and daily housekeeping allow you to maximize your time spent inside the room. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few chosen rooms are equipped with daily newspaper, television and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. Eastin Hotel Penang offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Eastin Hotel Penang, you can always indulge in a scrumptious meal on-site.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Eastin Hotel Penang, guests with diverse dietary needs are accommodated by offering options like halal among the different types of cuisine.An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers.At Eastin Hotel Penang, guests can take pleasure in the delightful recreational amenities provided for their entertainment.Conclude your days in complete tranquility by paying a visit to massage and spa for ultimate relaxation.At Eastin Hotel Penang, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

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Guest scores & sentiment

From 571 guest reviews · multi-source · as of 2026-07-04

Guests praise friendly staff and proximity to Queensbay Mall. Breakfast is highly rated. Complaints focus on aging room facilities (low shower pressure, odors), small Executive Lounge restricted by VIPs, and difficult parking.

Dimension scores · cross-source

Surroundings9.0
Cleanliness8.7
Location8.6
Service8.5
Facilities8.3
Value8.0
Rooms7.7
PraisedPrime location near mall/airport · Excellent and varied breakfast · Comfortable beds and clean rooms · Friendly and helpful staff
ComplaintsPoor soundproofing · Confusing parking system · Aging facilities/maintenance issues · Inconsistent service responsiveness

KEYSuitable for shoppers and business travelers. Avoid lounge during VIP hours; check room condition if sensitive to age; note parking difficulty.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
Excellent location, just 5km from Penang International Airport and adjacent to Queensbay Mall. Highly rated for convenience (Score: 8.6).
diningHow is the breakfast? What dining options are there?
Breakfast is highly praised for being delicious and varied. Dining includes Swez Brasserie for international/local cuisine and Lobby Lounge for beverages.
serviceHow is the staff service?
Staff are praised for being friendly and professional (Service Score: 8.5). Guests highlight their helpfulness, especially with lost items and special requests.
roomWhat is the condition of room facilities? Any issues?
Rooms are spacious with modern amenities. However, some guests report aging facilities like low shower pressure or odors. Inspect upon arrival.
facilityWhat leisure facilities does the hotel offer?
Features an outdoor pool, spa, and fitness facilities (surcharge). The environment score is high at 9.0, offering great relaxation spots.
policyWhat are the check-in and check-out times?
Check-in is at 14:00 and check-out at 12:00. 24-hour room service and luggage storage are available for flexible scheduling.
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