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Pullman Zhangjiajie

★★★★·8.8/ 10Recommended
·Hotels
2007 opened · 2017 renovated· 456 rooms· Check-in 02:00 PM / out 12:00 PM
Annual carbon offsetsSustainability/community reinvestment (10% revenue or more)Comprehensive recycling policyNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesAll 63 facilities +
Review
Official

The Pullman Zhangjiajie enjoys a prime location in the heart of Wulingyuan, a renowned UNESCO World Heritage Site, geological park, and national forest. Showcasing Southeast Asian-inspired architecture, this hotel caters to both business and leisure travelers, offering convenient access to sightseeing tours that immerse guests in the rich culture of Zhangjiajie. The hotel is a short 30-minute drive from Zhangjiajie City, the airport, and the railway station, and just 3 minutes from an entrance to the National Forest Park.

04

Guest scores & sentiment

From 422 guest reviews · multi-source · as of 2026-07-06

Guests praise the prime location near Wulingyuan and exceptional staff service, especially tour planning. Breakfast is highly rated. Common complaints include aging facilities, AC issues, carpet cleanliness, and thin walls.

Dimension scores · cross-source

Location9.2
Surroundings9.2
Cleanliness9.1
Service8.7
Facilities8.7
Rooms8.2
Value8.2
PraisedPrime location · Helpful and professional staff · Spacious and comfortable rooms · Varied breakfast options
ComplaintsAging facilities needing renovation · Unstable Wi-Fi signal · Inconsistent air conditioning · Minor hygiene issues

KEYIdeal for those prioritizing location and service. Request non-smoking rooms and verify AC/hygiene upon arrival.

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