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Pullman Kuching

★★★★★·8.6/ 10Recommended
·Hotels
2009 opened· 389 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Health or beauty spa nearbyAir conditioningSwimming poolFamily roomsLift / ElevatorAll 89 facilities +
Review
Official

A stay at Pullman Kuching places you in the heart of Kuching, within a 5-minute walk of Riverside Shopping Complex and Tun Jugah Shopping Center. This luxury hotel is 0. 7 mi (1. 1 km) from Plaza Merdeka and 1. 5 mi (2. 4 km) from Kuching Waterfront. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Make yourself at home in one of the 389 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks. Grab a bite at Puzzle, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

沙捞越河畔一梦 | 古晋铂尔曼酒店 Pullman Kuching

  • Excellent views: High-floor rooms overlook the Sarawak River, State Assembly, and city panorama, the main reason for staying.
  • Great dining: Breakfast features local Kolok Mee/Laksa, Executive Lounge offers varied food and views, Lobby Bar environment improved.
  • Chaotic service: Front desk fails to inform benefits, billing errors occurred, and leisure facilities are temporarily borrowed from other hotels.
  • Dated facilities: Room furniture is old, bathroom amenities are basic, and gym management is lax.
2026-01-18

Publius_Tong · 2026-01-18 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 570 guest reviews · multi-source · as of 2026-07-04

Guests praise friendly staff and central location. Breakfast is popular. Complaints focus on renovation disruptions, dated rooms, bathroom odors/slippery floors, unclear parking, and weak Wi-Fi.

Dimension scores · cross-source

Surroundings9.2
Location8.8
Cleanliness8.6
Rooms8.4
Service8.4
Facilities8.4
Value8.2
PraisedFriendly and helpful staff · Excellent and varied breakfast · Spacious and comfortable rooms · Convenient location
ComplaintsRenovation noise and closed facilities · Paid parking · Housekeeping issues · Outdated or faulty facilities

KEYSuitable for those valuing location/service amidst renovations. Check parking policy; avoid if expecting pristine facilities.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What is nearby?
Situated atop Hills Shopping Mall, it is a short walk from Kuching Waterfront. The central location is highly praised for convenience and nearby dining.
diningHow is the breakfast? What are the options?
The breakfast features a wide and delicious selection, highly praised by guests. The hotel offers 5 dining venues with global flavors.
serviceWhat is the staff attitude like?
Staff are consistently praised for being friendly, professional, and efficient across all guest segments. Service score is 8.4/10.
roomAre the rooms spacious? Are facilities new?
Rooms are generally spacious and comfortable. However, some may have dated facilities, bathroom odors, or slippery floors due to renovations or aging.
facilityAre there a pool and gym?
It has an outdoor pool, gym, and spa. Note that during the 2025 renovation, some facilities may be restricted or closed; please verify availability.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 12:00. Express check-in/out and 24/7 assistance are available for a hassle-free stay.
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