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Gran Hotel Stella Maris Urban Resort & Conventions

★★★★·8.7/ 10Recommended
·Resorts
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Health or beauty spa nearbyAir conditioningFamily roomsAll 86 facilities +
Review
04

Guest scores & sentiment

From 472 guest reviews · multi-source · as of 2026-07-05

Guests praise the sea views, extensive breakfast, pools, and family services. Common complaints include aging facilities, poor WiFi, inconsistent staff attitude, and slow check-in.

Dimension scores · cross-source

Surroundings8.8
Location8.6
Cleanliness8.4
Service8.2
Facilities8.1
Value7.8
Rooms3.5
PraisedPrime beachfront location · Excellent breakfast · Friendly and attentive staff · Great pool experience
ComplaintsOutdated facilities and lack of maintenance · Inconsistent room cleanliness · Extra charges or hidden fees · Limited nighttime activities

KEYSuitable for families seeking value. Expect aging facilities, verify WiFi needs, and note potential communication gaps.

FAQ · grounded in hotel data & reviews

locationIs the location and transportation convenient?
Set on the stunning seafront of Stella Maris Beach with excellent location scores (8.6), near Itapuã Beach and Abaeté Lagoon. Guests praise the seaside position and proximity to attractions.
diningHow is the breakfast and dining?
Guests widely praise the rich and delicious breakfast (Value score 7.8, 99% recommend rate). You can enjoy a sumptuous meal at the restaurant or unwind at the Lobby Bar, though some guests noted mixed reviews on food quality.
familyIs this hotel suitable for families? What kids' facilities are there?
Highly suitable for families (261 positive reviews). Features a Kids Club, outdoor play equipment, game room, and family rooms. The entertainment staff is enthusiastic, though some guests noted extra charges for pool towels.
businessIs it convenient for business travelers? How is the network and work environment?
Offers complete conference facilities and a seaside location with enthusiastic staff. However, the main complaint is extremely poor WiFi affecting work. Some business guests also noted aging furniture, uncomfortable mattresses, and cleaning lapses.
coupleWhat is the experience for couples? Are the room views good?
Couples generally praise the excellent sea views and spacious rooms (107 positive reviews). The entertainment team is well-liked. However, facilities are aging, some rooms have noise issues, and there are many extra charges.
roomHow are the room facilities and comfort?
Room dimension score is low (3.5). Main complaints include aging facilities, poor maintenance, bad soundproofing, and lighting issues. While non-smoking rooms and AC are available, hardware aging is obvious.
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