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Novotel Citygate Hong Kong

★★★★·8.2/ 10Recommended
NNovotel·ALL - Accor Live Limitless·Hotels
2006 opened· 440 rooms· Check-in 02:00 PM / out 12:00 PM
Indoor poolFitness centerFree WiFiBusiness centerValet parkingAll 77 facilities +
Review
FlyerKey verdict

Novotel Citygate HK near Tung Chung MTR offers ALL member benefits and breakfast, ideal for business travelers and transit passengers.

Official

The only Hong Kong airport hotel with city convenience offers you a new Hong Kong experience. Novotel Citygate Hong Kong is only 5 minutes from Hong Kong International Airport with free shuttle service. With direct access to the mass transit railway (MTR), it takes only 28 minutes to the city centre and Hong Kong Disneyland is only 2 stops away. Driving to Shenzhen, Macau, and Zhuhai are also within 30 to 50 minutes. Besides, the hotel is connected to Citygate Outlets shopping mall with over 150 international brands running year round discounts. Just a 5-minute stroll away is Ngong Ping Cable Car, a 25-minute stunning cable car journey which loops its way across the green hilltops to the Big Buddha and Wisdom Path. Close proximity to Hong Kong’s largest exhibition and events complex AsiaWorld-Expo, Tai O Fishing Village and Discovery Bay. This contemporary, minimalist design hotel has 440 stylish rooms and suites with spectacular airport, sea and hill views. Facilities include 4 restaurants, 7 function rooms for up to 300 persons, an outdoor swimming pool* and 24-hour gymnasium.

02

Points value

Estimate

ALL - Accor Live Limitless · standard

Dynamic points · same-date cash
12,000pts / night
¥800same-date cash
¥0.010per point

≈¥10 per 1k points — near the program average.

The figures above are AI estimates that vary by date and availability — for reference only, not an official redemption quote.

03

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Novotel Hong Kong Citygate · 雅高金卡入住报告(2025年6月)

  • 服务无可挑剔。给前台打电话借用转换插头后片刻就送到房间了。
  • 早餐有中西菜式,但味道麻麻哋。有个面档。不如隔壁银樾美憬阁。
  • 设施都体现岁月的沧桑,但都堪用。健身房空间较大,好评。
  • 机场穿梭巴士每20分钟一班,来去都相当准点。好评。
2025-06-09

****c2629 · 2025-06-09 · Source ↗

See all 1 reports →
04

Guest scores & sentiment

From 392 guest reviews · multi-source · as of 2026-07-01

Guests praise the strategic location connected to Citygate Mall and proximity to the airport and Disneyland, along with the complimentary shuttle. Staff service is consistently highlighted as excellent. Minor complaints include dated room decor, complex switch layouts, and occasional maintenance issues.

Dimension scores · cross-source

Location8.9
Cleanliness8.8
Service8.7
Facilities8.5
Rooms8.4
Value8.2

KEYIdeal for shoppers, Disneyland visitors, or transit passengers. Expect older decor and check room details upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? Which transport hubs or attractions are nearby?
It is strategically located near Tung Chung MTR and Ngong Ping 360, with free shuttles to HK Int'l Airport and easy access to Citygate Mall and Disneyland.
diningWhat dining options are available? Is international cuisine offered?
Dine at Essence for international buffets or Olea for Mediterranean dishes. The lobby bar serves drinks and sports, with an on-site coffee shop and room service available.
facilityWhat leisure and fitness facilities does the hotel have?
Enjoy a 24-hour gym (surcharge), outdoor pool, and public bath. Beautiful gardens and poolside loungers offer a serene setting for relaxation.
roomHow are the rooms? What are the pros and cons?
Rooms are spacious, clean, and soundproof, with some sea or pool views. However, some decor appears dated with complex switches. Rooms score 8.4/10, cleanliness 8.8/10.
serviceHow is the quality of service?
Staff are enthusiastic and professional, scoring 8.7/10. Services include concierge, luggage storage, express check-in/out, and strict hygiene protocols.
familyIs this hotel suitable for families with children?
Yes, it welcomes children, offers kid meals, and is close to Disneyland and Ngong Ping 360. Spacious rooms and pools make it family-friendly.
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