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Shangri-La Dubai

★★★★★·9.2/ 10Excellent
SShangri-La·Shangri-La Circle·Hotels
Check-in 02:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationNightclubFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAll 94 facilities +
Review
Official

The Shangri-La Hotel, Dubai, is conveniently located on Sheikh Zayed Road in the heart of the city, just 15 minutes from Dubai International Airport. This luxurious hotel offers 302 spacious, Arabian-inspired rooms and 126 serviced apartments, ideal for both short and long stays. Guests can enjoy stunning views of the Burj Khalifa, and benefit from complimentary shuttle transfers to key locations like the Dubai World Trade Centre, Dubai Mall, and Business Bay. Facilities include CHI, The Spa at Shangri-La, a fitness center, tennis and squash courts, a pool, fine dining options, and meeting rooms. For those seeking exclusivity, the Horizon Club offers premium accommodation on two private floors.

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Guest scores & sentiment

From 570 guest reviews · multi-source · as of 2026-07-04

Guests praise exceptional, personalized service and frequent upgrades. Rooms are comfortable with great breakfast. Complaints focus on nightclub noise, dated interiors, high F&B prices, and occasional service lapses.

Dimension scores · cross-source

Service9.5
Location9.5
Cleanliness9.5
Value9.2
Rooms8.9
Facilities8.9
PraisedExceptional and attentive staff service · Prime location with convenient transport · Spacious, clean rooms with great views · High-quality and extensive breakfast options
ComplaintsLoud mosque call-to-prayer noise at night · Chaotic and inefficient breakfast service · Incorrect minibar charges and poor handling · Outdated facilities

KEYIdeal for service-focused travelers. Noise-sensitive guests should beware; accept dated decor and high costs.

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