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Harbour Plaza Metropolis

★★★★·8.5/ 10Recommended
·Hotels
2002 opened · 2022 renovated· 822 rooms· Check-in 03:00 PM / out 11:00 AM
Fitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolAll 73 facilities +
Review
Official

At Harbour Plaza Metropolis, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Discover the wonders of Hong Kong with ease by utilizing the services provided by taxi and shuttle. For guests with their own vehicle, parking facilities are provided. Continuously receive the support you require through front desk amenities such as concierge service, luggage storage and safety deposit boxes. Always look your best in your preferred attire with the laundromat, dry cleaning service and laundry service provided at Harbour Plaza Metropolis. Desire to unwind? Make the most of your visit at Harbour Plaza Metropolis with accessible amenities such as room service. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service, blackout curtains and air conditioning to ensure your comfort and convenience. A few accommodations at Harbour Plaza Metropolis also include unique design elements like a separate living room. A few chosen rooms are equipped with daily newspaper and cable TV to ensure guest amusement. In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, instant coffee and mini bar. Harbour Plaza Metropolis offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. An additional advantage for guests is the executive lounge, which offers an outstandingly cozy and excellently furnished environment for relaxation. A delightful breakfast is the perfect way to begin your day, and at Harbour Plaza Metropolis, you can always indulge in a scrumptious meal on-site. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices. An evening spent at hotel's bar can offer as much enjoyment as venturing out with your fellow travelers. At Harbour Plaza Metropolis, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Conclude your days in complete tranquility by paying a visit to hot tub, steam room, spa and sauna for ultimate relaxation. At Harbour Plaza Metropolis, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool. At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.

04

Guest scores & sentiment

From 536 guest reviews · multi-source · as of 2026-07-01

Guests praise the convenient Hung Hom MTR location, spacious rooms, and harbor views. Some enjoy the Club Lounge. Complaints focus on slow check-in, musty odors, dated decor, paid WiFi, and inconsistent hot water.

Dimension scores · cross-source

Surroundings9.0
Location8.7
Cleanliness8.5
Service8.4
Facilities8.2
Value8.1
Rooms7.8
PraisedExcellent transport links · Friendly service/upgrades · Shuttle/mall amenities · Excellent location and transport
ComplaintsAging facilities/odors · Hot water issues · No power adapters · Long check-in queues

KEYSuitable for travelers prioritizing transit and space. Avoid low-floor rooms with odors, allow extra check-in time, and verify WiFi costs.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transportation convenient?
Very convenient. Located next to Hung Hom MTR and a mall, with a free shuttle to Tsim Sha Tsui. It scores 8.7 for location.
diningHow is the breakfast and dining selection?
The Promenade offers a hearty buffet, and the Club Lounge is well-regarded. However, some business and family guests noted limited variety and high prices.
roomWhat are the room facilities and hygiene like?
Rooms are spacious with some harbor views and a cleanliness score of 8.5. Note: some have musty odors, dated facilities, and insufficient outlets.
serviceIs the front desk service and check-in experience good?
Staff are generally friendly and often assist with upgrades. However, check-in efficiency is a common complaint, with long queues reported.
facilityWhat fitness and leisure facilities are available?
Features an outdoor pool with harbor views, a gym (surcharge), sauna, and steam room. Also offers laundry, luggage storage, and accessible facilities.
policyWhat are the check-in and check-out times?
Check-in is after 15:00 and check-out is before 11:00. Private and contactless options are available, with luggage storage provided.
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