Search cities, hotels, brands…
1 / 24

ACME Hotel Chicago, Outset Collection by Hilton

★★★★·9.4/ 10Excellent
WWorldHotels Distinctive·Best Western Rewards·Hotels
Check-in 03:00 PM / out 11:00
Electric bicycle charging stationFitness facilities (surcharge)Air conditioningFamily roomsLift / ElevatorLuggage storageAll 43 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at ACME Hotel Chicago, Outset Collection by Hilton. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Visitors can take advantage of the accessible parking options directly at the hotel. The accommodating team at the reception will aid you with amenities such as luggage storage. Traveling with minimal luggage is achievable at ACME Hotel Chicago, Outset Collection by Hilton due to the hotel's laundry service ensuring your garments stay fresh. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at ACME Hotel Chicago, Outset Collection by Hilton is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having blackout curtains available for their convenience. In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Indulge in the numerous pursuits available at ACME Hotel Chicago, Outset Collection by Hilton. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

04

Guest scores & sentiment

From 542 guest reviews · multi-source · as of 2026-07-05

Guests praise the prime location, unique rock-themed decor, and comfortable beds. Common complaints include small rooms with poor light, lack of in-room coffee makers, housekeeping requiring requests, and occasional staff indifference or noise issues.

Dimension scores · cross-source

Location9.8
Cleanliness9.4
Service9.2
Surroundings9.2
Value9.0
Facilities8.4
PraisedExcellent location · Knock-and-drop coffee service · Friendly and helpful staff · Unique music-themed decor
ComplaintsSmall rooms/no closet · Maintenance issues(noise/pests) · Faulty or missing appliances · Smoke odor issues

KEYIdeal for travelers seeking unique design and walkability. Expect small rooms, request-based cleaning, and potential noise.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location? What attractions are nearby?
The location is excellent (9.8/10), just a mile from Navy Pier and Millennium Park, making it highly convenient for travel.
pros_consWhat are the main pros and cons mentioned by guests?
Pros: Prime location, unique decor, comfortable beds. Cons: Small rooms, poor lighting in some, thin walls, and no in-room coffee makers.
roomWhat are the features of the room facilities?
Rooms feature 46-inch LED Smart TVs, tablet connections, ergonomic desks, and minibars. Free wired internet is available, though some rooms have poor lighting.
diningWhat dining options does the hotel offer?
Enjoy cocktails at The Berkshire Room lounge and pastries/sandwiches at West Town Bakery. Complimentary custom-brewed coffee is delivered to your room each morning.
serviceHow is the housekeeping service provided?
Housekeeping requires a request and is not automatic daily. Guests can opt out. Some reviews note inconsistent response times, so please communicate needs clearly.
policyWhat are the check-in and check-out times?
Check-in is at 15:00 and check-out at 11:00. Express check-in/out and luggage storage services are available via the concierge.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →