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Hacienda Xcanatun, Angsana Heritage Collection

Name: Hacienda Xcanatun, Angsana Heritage Collection
Address: CALLE 20, S/N, Mérida, MX

★★★★★·9.4/ 10Excellent

·Hotels

📍CALLE 20, S/N · Mérida ↗

📞+529999302140

2023 renovated· 54 rooms· Check-in 03:00 PM / out 12:00 PM

Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningAll 94 facilities +

Review

Official

Moreover, there is a wireless Internet connection at hand in communal areas. There is no 24-hour reception. Some services may be payable.

Guest scores & sentiment

From 387 guest reviews · multi-source · as of 2026-07-07

Guests praise the hacienda charm, lush gardens, comfortable rooms, and attentive staff. Common complaints include disorganized dining service, maintenance issues like AC and odors, remote location, and high prices. Overall positive with room for operational improvement.

Dimension scores · cross-source

Surroundings9.2

Facilities9.1

Cleanliness9.1

Service9.0

Location9.0

Value8.0

＋ PraisedTranquil and romantic ambiance · Comfortable and luxurious rooms · Attentive and friendly staff · Beautiful pools and gardens

－ ComplaintsPoor dining value · Maintenance issues · Remote location · Noise disturbances

KEYIdeal for those seeking tranquility and nature. Plan transport in advance, manage expectations for dining efficiency, and inspect room conditions.

FAQ · grounded in hotel data & reviews

locationHow is the hotel's location and transportation convenience?＋

Located 15 minutes from downtown Mérida, it offers a quiet escape. While rated 9.0 for location, guests note its remoteness requires shuttle or car hire.

diningWhat is the dining experience like? Any specialties?＋

Casa de Piedra offers French cuisine with a Yucatan twist. While some guests noted disorganized service, the elegant environment makes it worth trying.

coupleIs it suitable for couples or honeymoons?＋

Highly recommended for couples. 160 guests praised the tranquil atmosphere, luxurious rooms, and gardens, making it ideal for honeymoons.

familyIs it convenient for families with children? What kid-friendly facilities are there?＋

Children are welcome with family rooms, kid meals, and pools. 143 family guests loved the estate environment, though some noted slower service and construction noise.

roomHow are the room facilities and comfort?＋

Rooms feature marble floors, iPod docks, and spa-like bathrooms. However, some guests reported maintenance issues like AC noise or odors, so inspect upon arrival.

serviceWhat is the level of hotel service?＋

Service scored 9.0, with staff praised for being attentive and friendly. Despite occasional reports of check-in confusion, the overall service is excellent.

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Room types · 7

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Xcanatun Pool suite

1 × Extra-large double bed (Super-king size)144 ㎡up to 3

This suite presents a king size bed, flat-screen TV, well-appointed living area, a magnificent bathroom with large sink, separate shower and bathtub, and an expansive terrace with a private pool (10.4 sqm / 112 sqft) in a natural environment.

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Yaab Ambassador Suite – King

1 × Extra-large double bed (Super-king size)144 ㎡up to 3

This room is elegantly decorated with local artwork reflecting Mexico's heritage. Features a separate seating area with antique furniture and a bathroom with a bath and flat-screen TV. It has a private veranda that looks out onto the tropical gardens. Bed type king size bed.

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Sayab Governor Suite – King

1 × Extra-large double bed (Super-king size)140 ㎡up to 3

The Deluxe Suite is an elegant and spacious suite with high ceilings with wood accents, and a large bathroom with a with a separate shower, flat-screen TV. This room has a private veranda with hammocks and an outdoor hydrotherapy bath surrounded by tropical gardens. Bed type king size bed.

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Itza Plunge Pool Suite – King

1 × Extra-large double bed (Super-king size)89 ㎡up to 3

This suite's special feature is the hot tub. This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite features air conditioning, a private entrance, a flat-screen TV with cable channels and a terrace. The unit offers 1 bed.

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Kij Master Suite – King

1 × Extra-large double bed (Super-king size)88 ㎡up to 3

High-ceilinged suites exude an elegant, calm, and vibrant atmosphere This room features a comfortable king size bed decorated with locally-inspired handcrafted furniture, a bathroom with double sinks, and separate shower. flat-screen TV and a veranda surrounded by tropical gardens.

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Naj Junior suite – Double

2 × Double bed59 ㎡up to 4

This suite's standout feature is the hot tub. Boasting a private entrance, this spacious suite also includes 1 separate bedroom and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 2 beds.

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Naj Junior suite - King

1 × Extra-large double bed (Super-king size)59 ㎡up to 3

This suite's standout feature is the hot tub. Featuring a private entrance, this spacious suite also is comprised of 1 separate bedroom and 1 bathroom with a bath and a shower. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 1 bed.

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Facilities · 94

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableNightclubFitness facilities (surcharge)Health or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolFamily roomsLuggage storageSafety deposit boxFax/photocopyingIroning serviceCar hireMassage servicesPacked lunchesParkingPets allowedTerraceChapel/shrinePrivate check-in/check-outShared lounge/TV areaBoard games/puzzlesShuttle service (additional charge)Concierge serviceGrocery deliveriesKid mealsOutdoor furnitureFruitsPet bowlsSpa/wellness center servicesSteam roomBeauty ServicesPet basketManicurePedicureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasFire extinguishersFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outInvoice providedGuests can opt-out any cleaning services during staySmoke alarmsShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomCCTV outside propertyProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests available24-hour securityDelivered food - securely coveredThermometers for guests provided by propertyKey card accessMobile app for room serviceHappy hourCooking classInternet accessJapanese gardenFitness facilities (surcharge)NightclubExercise/lap poolNo accessible shuttleConcerts/live showsOffsite parking discounted rates availablePool sun loungersPrivate picnicsReception hallSelf parking (surcharge)Snack bar/deliSupervised childcare/activitiesSwimming nearbyTelevision in common areasVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)Golfing on siteGuest education on local ecosystems and cultureFree pool cabanasHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

Nearby & map

DiningSights

Taquerías Kisín

Mexican · Bib

This bustling taqueria outside the city center of Merida draws a crowd, with hungry diners all here for a taste of Chef Roberto Solis' signature taco style. Dubbed "pastor negro," Solis takes trompo-style cooked pork and enhances it with the local spice paste of recado negro, a staple in Yucatán cuisine. Meat may be enjoyed as tacos, tortas, nachos or even gyros. Empanadas, made with yellow masa and flecked chayo, or Mayan spinach, are filled with gooey queso de bola and served with a roasted tomato salsa, make a perfect snack. Tacos are a must, as are the house-bottled agua frescas, especiall

5.8km

Mimado

Mexican

Mimado is a cool, contemporary space north of Mérida's city center in the Plaza Zafira. Inside, a green upholstered banquette is lined with wood tables facing the kitchen, and green tiles and plenty of plants lend an airy feel to the space. Meanwhile, the menu is loaded with daytime offerings with breakfast and brunch items including everything from chilaquiles and pancakes to baked goods with a local flair (think pumpkin seed croissants). Sandwiches are elevated with a local touch, as in the corned beef layered between house-made Japanese milk bread slathered with stone ground mustard, habane

1.5km

Nectar

Contemporary, Mexican

$$$$

Located inside the attractive Plaza Jardin, with a stylish lofted interior and a spacious open kitchen, this striking restaurant was the proving ground that established Chef Roberto Solis’s status as one of the leading lights of modern Yucatecan gastronomy. The contemporary menu, offered either à la carte or as a 5- or 7-course tasting, encompasses traditional ingredients and flavors alongside global influences, as in crispy pork belly castacán with charred pineapple and xcatic chili, house-made rigatoni with lobster and foie gras, or an intriguing sweet finale of recado negro pavlova with car

6.1km

LU|ME

Mexican

It may be difficult to find a place as quaint as LU|ME. Tucked within Pedregales de Tanlum in Mérida, this tiny spot has just a handful of tables sprinkled across a covered patio (the kitchen is accessed through a sliding door of the attached home). This daytime restaurant, from husband-and-wife Angel Peláez Vázquez and Marisol Quintal, is named for their family matriarchs: Lucretia and María Elena. It's all about Mexican brunch that evolves with the seasons. Their cooking is all heart, and while daily specials like a taco de pescado are always a treat, you'll never go wrong with chilaquiles.

8.3km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.