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Pueblo Amigo Hotel Plaza y Casino

★★★★·9.2/ 10Excellent
·Hotels
108 rooms· Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableElectric bicycle charging stationFree beach shuttleAir conditioningFamily roomsLift / ElevatorAll 62 facilities +
Review
Official

This hotel enjoys a prime setting in the upscale Zone Rio, in Tijuana. The hotel is located amidst the prominent commercial and financial area of the city, close to the international border with the United States. The hotel enjoys close proximity to the international airport of Tijuana. This wonderful hotel enjoys an attractive design, greeting visitors with warm hospitality and exemplary service. The guest rooms are elegantly designed, featuring functional space and modern amenities. The hotel features a casino, as well as a delightful restaurant, where guests can enjoy a delectable dining experience. The hotel also features meeting rooms, ensuring the utmost in convenience for those travelling for business purposes.

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Guest scores & sentiment

From 455 guest reviews · multi-source · as of 2026-07-05

Guests praise the border proximity, friendly staff, and spacious clean rooms. Common complaints involve outdated facilities, casino noise, lack of fridges, and occasional service or pricing issues.

Dimension scores · cross-source

Location8.9
Facilities8.6
Cleanliness8.6
Service8.5
Value8.3
PraisedConvenient border location · Friendly and professional staff · Spacious and clean rooms · Fun casino facilities
ComplaintsCasino smoke in rooms · Missing appliances like fridges · Noise issues · Booking or charging errors

KEYIdeal for border travelers. Request high floors for quiet, verify amenities, and book direct to avoid fees.

FAQ · grounded in hotel data & reviews

locationIs the location convenient?
Yes, it is a 5-minute drive from the US/Mexican border, highly rated (8.9) for cross-border travelers. It also offers a free beach shuttle.
pros_consWhat are the pros and cons mentioned by guests?
Pros: excellent location, friendly staff, spacious clean rooms. Cons: casino noise, outdated facilities, lack of fridges, and limited ADA accommodations.
diningHow is the dining at the hotel?
The El Patio Restaurant serves traditional Mexican cuisine with a patio setting. While generally good, some guests noted high breakfast prices or smoke odors.
businessIs it suitable for business travel?
It works for basic needs with spacious rooms and professional staff. However, some business guests cited outdated facilities, lack of desks/outlets, and noise/smoke interference.
familyAre there any notes for families with children?
Children are allowed, and family rooms are available. Guests praised the free border shuttle and value. Note: some facilities may have mold/odors, weekend prices are higher, and no night snack vending machines.
policyWhat are the check-in and check-out times?
Check-in is after 15:00 and check-out is before 12:00. Luggage storage is available for early arrivals or late departures.
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