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Cerulean Tower Tokyu Hotel

★★★★★·9.4/ 10Excellent
TTokyu Hotels·Tokyu Hotels Comfort Members·Hotels
2001 opened· 403 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilitiesFull-service spa24-hour front deskLuggage storageFree WiFiConcierge serviceAll 27 facilities +
Review
Official

This hotel is located in the fashionable zone of Shibuya, only 5-minute walk from Shibuya Station. Visitors can take 2 minutes by train to Harajuku and Meiji Jingu Shrine. This hotel is at 13 km from Tokyo Haneda International Airport and 75 km away from Narita International Airport. The hotel offers relaxing moments with cosy ambience and cordial service from the heart of Shibuya city, where business, fashion and entertainment cultures meet. The hotel offers 403 guest rooms, including suites and Japanese-style rooms, featuring magnificent views of Tokyo and ensuring a luxurious comfort during your stay. All rooms come with a TV, fridge, slippers, hairdryer, tea set, nightwear, bathrobe, air cleaner and bath amenities. Guests can also spend a more fulfilling time at the well-equipped gym or swim in the indoor heated swimming pool flooded with natural light. It is a perfect place for both leisure and business travellers. Guests arriving by car can use the hotel's parking area.

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Guest scores & sentiment

From 609 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime Shibuya location, spacious clean rooms, and exceptional service, especially the executive lounge and breakfast. Main complaints involve high prices, aging facilities, and rare service lapses.

Dimension scores · cross-source

Cleanliness9.4
Surroundings9.4
Service9.2
Location9.1
Rooms8.9
Facilities8.9
Value8.3
PraisedPrime location and convenient transport · Spacious, clean, and comfortable rooms · Most staff are friendly and professional · Excellent high-floor views
ComplaintsExtra fees for Wi-Fi and facilities · Inconsistent/inattentive staff service · Difficult luggage access via ramps/stairs · High overall accommodation cost

KEYIdeal for those valuing convenience and service. Book executive level for perks; budget-conscious guests should weigh costs; room types vary.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near Shibuya Station?
Yes, it is extremely well-located right next to Shibuya Station. While some guests noted the walk from the station can be tricky due to construction or slopes, overall accessibility is excellent.
diningHow is the breakfast? Is there an extra charge?
The breakfast is abundant and delicious, highly praised by guests, but incurs an extra charge. Some find the value average, so plan ahead to avoid queues.
businessIs this hotel suitable for business trips? How is the Wi-Fi and office environment?
Very suitable. Rooms are spacious with free Wi-Fi. However, a few business guests reported occasional instability and slow front desk response, so test Wi-Fi before important meetings.
coupleWhat is the experience like for couples? Are there rooms with views?
Couples highly praise the prime location and stunning high-floor city views. The spacious, clean rooms and acclaimed executive lounge make it ideal for a romantic Tokyo stay.
familyCan I bring children? What family-friendly facilities are available?
According to policy, children are not allowed (children_allowed: false). Although some reviews mention child amenities, official rules prohibit stays for kids, please verify beforehand.
roomAre the rooms spacious? Are the facilities new?
Rooms are very spacious with a rating of 8.9. However, some facilities appear aged, and noise was mentioned. Guests sensitive to hardware age might consider upgrading.
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