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Alila Ventana Big Sur

Name: Alila Ventana Big Sur
Address: 48123 Highway One, Big Sur, US

★★★★★·9.4/ 10Excellent

JJdV by Hyatt·World of Hyatt·Resorts

📍48123 Highway One · Big Sur ↗

📞+0018313752299·Official site ↗

Check-in 03:00 PM / out 12:00 PM

Review

Official

Great care is taken to ensure guests experience comfort through top-notch services and amenities. The hotel's daily housekeeping ensures an excellent option for your stay. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. Several chosen accommodations at Alila Ventana Big Sur have a balcony or terrace incorporated into the room design. Within specific rooms, instant tea and mini bar is conveniently available for your use. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

DiscoveristExploristGlobalist

World of Hyatt · From guest reports · actual benefits may vary

Room upgradeSubject to availability

Subject to availability

Free breakfastRarely

Lounge accessSubject to availability

Club access at select properties

Late checkoutSubject to availability

until 14:00

Welcome giftSubject to availability

Earn 30 Tier-Qualifying Nights or 50,000 Base Points in one calendar year. Elite status is received after meeting the requirement and lasts through February of the second calendar year following qualification; members must re-qualify each calendar year.

Guest reports

Firsthand stays — upgrades, breakfast, late checkout as delivered.

Alila Ventana Big Sur · 环球客入住报告(2023年12月)

入住前一周还是两周发了个邮件，然后里面写了ld生日+2周年，入住的时候没谈心直接给了villa，其实就是普通房在一楼多了个客厅，没有什么特色感觉不如suite

2024-01-15

****6cf48 · 2024-01-15 · Source ↗

Alila Ventana Big Sur · 冒险家入住报告(2023年7月)

无球，提前谈心加上周中给升了两层楼的房间，看了一下应该是丐版Villa
一开始说不给，我说那我刚叫的Breakfast都来不及吃最后给了一个小时
中规中矩
房间二楼有两个阳台一个对着海一个对着山

2023-11-22

热心网友 · 2023-11-22 · Source ↗

Alila Ventana Big Sur · 环球客入住报告(2023年11月)

big sur villa 应该是premium suite 以上的东西，是双层的suite

2023-11-21

makersmelx · 2023-11-21 · Source ↗

See all 12 reports →

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Guest scores & sentiment

From 215 guest reviews · multi-source · as of 2026-07-12

Guests praise the stunning redwood views, high-quality all-inclusive dining, and attentive staff, noting excellent value for points. Criticisms focus on poor soundproofing in some rooms, slower service response, reduced menu variety, and occasional hygiene issues.

Dimension scores · cross-source

Location9.8

Cleanliness9.6

Service9.0

Surroundings9.0

Facilities8.8

Value8.2

＋ PraisedStunning redwood and ocean views · Friendly and helpful staff · High-quality inclusive dining · Peaceful and relaxing atmosphere

－ ComplaintsObstructed room views · Maintenance issues (toilets/hot water) · Slow service or errors · Noise disturbances

KEYIdeal for nature lovers and points users. Request quiet rooms away from common areas and confirm dining details in advance.

FAQ · grounded in hotel data & reviews

locationHow is the location and view of this hotel?＋

Located in Big Sur with a 9.8 location score, it offers stunning views of forests, oceans, or canyons from private balconies equipped with binoculars.

diningWhat is the dining experience like here?＋

As an all-inclusive resort, dining quality is highly praised. Enjoy meals at The Sur House or cocktails on the terrace with ocean views, though menu variety has recently been noted as reduced.

coupleIs it suitable for couples? What is the atmosphere?＋

Highly suitable. It is an adults-only property creating a romantic atmosphere. Guests praise the redwood views and all-inclusive dining, making it ideal for couples with a 99% recommendation rate.

roomWhat are the highlights and notes regarding room facilities?＋

Highlights include hot tubs and fireplaces in some rooms, plus AC and private balconies. However, note that some guests report poor soundproofing, noise, and outdated facilities like toilets or hot water.

serviceHow is the staff attitude and professionalism?＋

Service scores 9.0/10, with guests praising staff for being enthusiastic and professional. Recently, however, some feedback indicates slower response times and occasional errors.

memberWhat are the benefits for World of Hyatt members?＋

Official perks include bonus points, breakfast, lounge access, and suite upgrades for Globalists. Observed perks often include room upgrades and late checkout, subject to availability.

No checkout or paid ranking here — commission never drives content.

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Room types · 20

Room photos, bedding & descriptions; live rates & booking live on FlyerTrip (no checkout here).

Suite

1 × Extra-large double bed (Super-king size)121 ㎡up to 2

The spacious suite features air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit has 1 bed.

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Villa

1 × Extra-large double bed (Super-king size)93 ㎡up to 2

Boasting a balcony with garden views, this villa also features air conditioning and a flat-screen TV. The unit has 1 bed.

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Villa, 1 King Bed (Big Sur)

1 × King bed86 ㎡up to 2

1 King Bed930-sq-foot room with a patio Internet - Free WiFi Entertainment - Flat-screen TV, premium channels, and DVD playerFood & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNon-Smoking

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Suite, Bathtub (vista Hot Tub)

1 × King bed72 ㎡up to 2

1 King Bed773-sq-foot room with a patio Internet - Free WiFi Entertainment - Flat-screen TV, premium channels, and DVD playerFood & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNon-Smoking

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Suite with Hot Tub and View

1 × Extra-large double bed (Super-king size)72 ㎡up to 2

The spacious suite offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.

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Cottage

1 × Extra-large double bed (Super-king size)67 ㎡up to 2

The spacious air-conditioned double room features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit has 1 bed.

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Suite

1 × Extra-large double bed (Super-king size)59 ㎡up to 2

The spacious suite provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.

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Spa Suite

1 × Extra-large double bed (Super-king size)58 ㎡up to 2

The spacious suite provides air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit offers 1 bed.

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Suite

1 × Extra-large double bed (Super-king size)58 ㎡up to 2

The spacious air-conditioned suite features a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit has 1 bed.

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Suite

1 × Extra-large double bed (Super-king size)58 ㎡up to 2

The spacious suite offers air conditioning, a mini-bar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.

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Suite, 1 King Bed (Big Sur)

1 × King bed58 ㎡up to 2

1 King Bed619-sq-foot room with a patio Relax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, premium channels, and DVD playerFood & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNon-Smoking

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Suite (Big Sur Forest Shower)

1 × King bed58 ㎡up to 2

1 King Bed619-sq-foot room, patio with hill views Relax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, premium channels, and DVD playerFood & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNon-Smoking

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RoomSuite with Hot Tub

Suite with Hot Tub

1 × Extra-large double bed (Super-king size)46 ㎡up to 2

This suite has air conditioning, a mini-bar, a flat-screen TV and a balcony. The unit has 1 bed.

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Deluxe King Room with Fireplace

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The spacious air-conditioned double room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.

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King Room with Fireplace

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The spacious air-conditioned double room provides a flat-screen TV, a mini-bar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

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RoomKing Room with Fireplace and Accessible Tub

King Room with Fireplace and Accessible Tub

1 × Extra-large double bed (Super-king size)45 ㎡up to 2

The spacious double room features air conditioning, a mini-bar, a tea and coffee maker, a wardrobe, as well as a flat-screen TV. The unit has 1 bed.

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King Room with Fireplace and Roll-in Shower

1 × Extra-large double bed (Super-king size)39 ㎡up to 2

The spacious air-conditioned double room provides a flat-screen TV, a mini-bar, a tea and coffee maker and a wardrobe. The unit offers 1 bed.

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King Room

1 × Extra-large double bed (Super-king size)38 ㎡up to 2

The spacious air-conditioned double room offers a flat-screen TV, a mini-bar, a tea and coffee maker, a wardrobe as well as sea views. The unit offers 1 bed.

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House, 1 King Bed (Pacific)

1 × King bedup to 2

1 King BedFeatures a private patio Layout - Bedroom Internet - Free WiFi Entertainment - Flat-screen TV, premium channels, and DVD playerFood & Drink - Espresso maker, minibar (fees may apply), room service, and free bottled waterSleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNon-Smoking

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Suite, 1 King Bed (Coast House)

1 × King bedup to 2

1 King BedFeatures a private patio Relax - FireplaceInternet - Free WiFi Entertainment - Flat-screen TV, premium channels, and DVD playerFood & Drink - Kitchenette with espresso maker Sleep - Premium bedding, turndown service, and bed sheets Bathroom - Private bathroom, shower, bathrobes, and a hair dryerPractical - Safe, free newspaper, and iron/ironing boardComfort - Air conditioning and daily housekeepingNon-Smoking

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Facilities · 84

All facilities & services listed by the hotel (aggregated across sources).

Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyGuest education on local ecosystems and cultureAir conditioningSwimming poolLuggage storageExpress check-in/check-outFax/photocopyingFacilities for disabled guestsIroning serviceHot tub/JacuzziSaunaMassage servicesParkingPets allowedTerracePrivate check-in/check-outConcierge serviceAdult onlyPublic BathPet bowlsSpa/wellness center servicesBeauty ServicesPet basketManicurePedicureStaff adhere to local safety protocolsGuest rooms disinfected between staysCleaning standards that are effective against CoronavirusPhysical distancing rules followedHand sanitizer in guest room and key areasCashless payment availableFirst aid kit availableSanitized tableware & silverwareContactless check-in/check-outGuests can opt-out any cleaning services during stayShared stationery like menus, pens are removedGuest room sealed after cleaningProperty cleaned by professional cleaning companiesPhysical distancing in dining areasFood delivered to guest roomProcess in place to check health of guestsAccess to health care professionalsScreens / Barriers between staff and guests for safetyFace masks for guests availableDelivered food - securely coveredThermometers for guests provided by propertyKey card accessMobile app for room serviceInternet accessJapanese gardenFree beach shuttleFitness facilities (surcharge)Express check-inExercise/lap poolNo accessible shuttleElectric bicycle charging stationOffsite parking discounted rates availableCharcoal grillPool sun loungersReception hallSecured parkingSelf parking (surcharge)Beach yoga on siteBeach umbrellasArt gallery on siteSwimming nearbyAccess to nearby indoor poolVegetarian menu options availableAccessible shuttleWine release eventsFree wired internetFront desk (limited hours)GamesGuest education on local ecosystems and cultureHealth or beauty spa nearbyHousekeeping on requestNon-smoking roomsRestaurantRoom serviceNon-smoking throughout

Nearby & map

Dining

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$$$$

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39.2km

Maligne

Californian · Bib

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39.1km

Click a row to locate it · distances are approximate. Data from Overture / Michelin / Wikidata.