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Sunway Putra Hotel Kuala Lumpur

★★★★★·9.2/ 10Excellent
·Hotels
1994 opened · 2015 renovated· 650 rooms· Check-in 03:00 PM / out 12:00 PM
Meeting roomsFitness facilities24-hour front deskLuggage storageTerraceFree WiFiAll 24 facilities +
Review
Official

Sunway Putra Hotel Kuala Lumpur provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. The hotel offers taxi amenities to assist you in discovering your desired offerings in Kuala Lumpur. When arriving by car, take advantage of the hotel's convenient on-site parking facilities. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Smoking is permitted solely in the specified smoking zones allocated by hotel. In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service, blackout curtains and air conditioning, all designed with your ease in mind. At Sunway Putra Hotel Kuala Lumpur, various room configurations are available, featuring separate living room and balcony or terrace in some rooms. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper, television and cable TV for their entertainment needs. Within specific rooms, a refrigerator, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Sunway Putra Hotel Kuala Lumpur as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary preferences can savor a variety of culinary styles at Sunway Putra Hotel Kuala Lumpur, featuring halal choices to accommodate their needs. Throughout the day, engage in the entertaining activities available at Sunway Putra Hotel Kuala Lumpur. Unwind by the pool at hotel and cherish a leisurely moment. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

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Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise exceptional, personalized staff service, spacious clean rooms, and diverse breakfast. Location is highly rated for mall connectivity and transport. Main complaints involve noise insulation issues from elevators/trains and occasional unfriendly front desk attitudes.

Dimension scores · cross-source

Surroundings9.2
Value9.0
Location9.0
Service8.9
Cleanliness8.8
Facilities8.6
PraisedConvenient location connected to mall and transit · Extensive and delicious breakfast buffet · Friendly staff, especially attentive to children · Spacious, clean, and comfortable rooms
ComplaintsSome facilities appear aged and need upgrading · Average soundproofing between rooms · Occasional maintenance issues in rooms · Poor soundproofing in some rooms

KEYIdeal for those valuing service and convenience. Request rooms away from elevators/tracks if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel location convenient?
The location is excellent with a score of 9.0, directly connected to a mall and near transport hubs, praised for convenience.
diningHow is the breakfast?
Breakfast is highly praised for its variety and taste, though it incurs an extra charge. It is a key highlight for families and business guests.
serviceWhat is the staff service like?
Service is generally warm and professional (score 8.9). While many praise specific staff, some note cold front desk attitudes or long waits.
roomIs the room soundproofing good?
Soundproofing is poor in some rooms due to elevator or train noise. Guests sensitive to noise should request specific room arrangements.
facilityWhat recreational facilities are available?
Facilities include an outdoor pool, fitness center, rooftop terrace, and meeting spaces, scoring 8.6 for relaxation and business needs.
familyIs it suitable for families?
Despite policy restrictions on children, family reviews praise staff patience with kids, spacious rooms, and convenient location.
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