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Shangri-La Rasa Ria, Kota Kinabalu

★★★★★·9.4/ 10Excellent
SShangri-La·Shangri-La Circle·Resorts
Check-in 03:00 PM / out 12:00 PM
Offsite parking discounted rates availableClubhouseFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningAll 111 facilities +
Review
Official

Nestled in Tuaran, the Shangri-La Rasa Ria, Kota Kinabalu offers a luxurious beach resort experience. Indulge in spa treatments, play a round of golf, or unwind on the private beach. The resort features 499 air-conditioned guestrooms with complimentary wired and wireless internet access, private bathrooms, and convenient amenities such as safes and desks. Savor Japanese cuisine at Kozan Teppanyaki, one of the resort's five restaurants, or enjoy 24-hour room service. A complimentary buffet breakfast is served daily. Additional amenities include a business center, concierge services, and an arcade/game room. All-inclusive rates are available.

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Guest scores & sentiment

From 539 guest reviews · multi-source · as of 2026-07-05

Guests praise staff, spacious rooms, and nature. Complaints focus on dated/cleanliness issues, insect bites, and remote location.

Dimension scores · cross-source

Facilities9.3
Cleanliness9.3
Surroundings9.2
Service9.1
Location8.9
Value8.2
PraisedFriendly and helpful staff · Beautiful and peaceful beach · Rich kid-friendly facilities · Variety of breakfast options
ComplaintsAging facilities/decor · Birds disturbing breakfast · Check-in or room prep delays · Dining value concerns

KEYSuitable for families seeking nature. Choose Ocean Wing, check hygiene, expect remote location.

FAQ · grounded in hotel data & reviews

locationIs Shangri-La Rasa Ria remote? Is transport convenient?
Yes, it is somewhat remote, but offers free beach shuttles and tour assistance, suitable for those seeking tranquility.
diningAre there diverse dining options? How is breakfast?
Six restaurants and bars offer international cuisine, though some guests noted slow replenishment, high prices, and occasional hygiene issues at breakfast.
familyIs this hotel suitable for families with children? What kid-friendly facilities are available?
Highly recommended for families, featuring a 64-acre nature reserve, kids' play equipment, child meals, and entertainment staff for a rich natural experience.
businessWhat services are available for business travelers?
Offers fax, currency exchange, and concierge services. While remote, the Ocean Wing's luxury and professional service are highly rated by business and couple guests.
coupleWhich area is recommended for couples? What is the environment like?
The Ocean Wing offers luxury and private beach sunsets, while Garden Wing provides a quieter, nature-immersed experience, ideal for romance.
roomHow are the room facilities and views?
Rooms are spacious with private balconies offering garden or sea views, equipped with AC and Shangri-La amenities. Some Garden Wing rooms may feel dated.
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