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The Star Grand Hotel and Residences Sydney

★★★★★·9.2/ 10Excellent
TThe Star·The Star Club·Hotels
1997 opened· 480 rooms· Check-in 03:00 PM / out 11:00 AM
NightclubAir conditioningLift / ElevatorLuggage storageExpress check-in/check-outSafety deposit boxAll 39 facilities +
Review
Official

Experience an abundance of unparalleled facilities and features at The Star Grand Hotel and Residences Sydney.Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services. Discovering Sydney becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel.Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.In search of city's top entertainment, seek assistance at the hotel's ticket service and tours for reservations. At the hotel, utilize the on-site dry cleaning service and laundry service to maintain your beloved travel attire fresh, allowing you to bring fewer clothes. Craving relaxation? Make the most of your stay at the The Star Grand Hotel and Residences Sydney with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.For all your minor, last-minute requirements, the convenience stores can promptly cater to them, eliminating the need to venture out. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. At The Star Grand Hotel and Residences Sydney, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. At The Star Grand Hotel and Residences Sydney, each visit offers an array of intriguing room configurations, featuring accommodations with separate living room and balcony or terrace, ensuring a distinct experience every time. Certain rooms boast in-room amusement features such as daily newspaper, television, in-room video streaming and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar is available to cater to your requirements when desired. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at The Star Grand Hotel and Residences Sydney. Begin your day feeling refreshed and invigorated as you enjoy a delightful cup of quality coffee available at the cafe situated within the hotel.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At The Star Grand Hotel and Residences Sydney, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing kosher alternatives for those with special dietary preferences. Create unforgettable moments with your fellow voyagers just steps away, at hotel's bar, nightclub and casino, for a delightful evening together.At the hotel, discerning guests can also enjoy on-site culinary facilities like shared kitchen tailored to their preferences. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience. Conclude your holiday perfectly with a visit to massage, hot tub, salon, steam room, spa and sauna on your final days. Be sure to drop by the pool at hotel at least once during your stay.Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

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Guest scores & sentiment

From 765 guest reviews · multi-source · as of 2026-07-03

Guests praise the prime location, spacious rooms, and comfortable beds. Staff like David receive high marks. Complaints focus on expensive parking, inconsistent front desk service, and limited pool facilities.

Dimension scores · cross-source

Location9.1
Cleanliness9.0
Facilities8.9
Surroundings8.8
Service8.5
Value8.3
Rooms8.3
PraisedExcellent location · Spacious and clean rooms · Outstanding pool and gym · Frequent room upgrades
ComplaintsInconsistent front desk friendliness · Aging or faulty facilities · Parking fee disputes · Reduced dining options

KEYIdeal for theater-goers. Budget for parking and verify room condition upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? What transport or attractions are nearby?
With a location score of 9.1, it is praised for being near theaters, light rail, and malls, offering excellent transport convenience.
roomAre the rooms spacious and comfortable? How is the bedding?
Guests rate rooms 8.3/10, praising their spaciousness, cleanliness, and excellent bedding. Some suites offer private balconies and kitchenettes.
diningHow is the breakfast? Are there other dining options?
Breakfast is rich and delicious but pricey and sometimes noisy. On-site coffee shops and upscale restaurants nearby are available.
serviceWhat is the service level like? Are there staff worth mentioning?
Service scores 8.5. While front desk consistency varies, staff like David receive high praise for their warmth and attentive concierge service.
facilityHow are the fitness and pool facilities?
Features a health club with a fitness center and heated indoor/outdoor pools. However, some guests note the pool is small and water temperature can vary.
policyWhat are the check-in/out times? Are pets allowed?
Check-in is at 15:00 and check-out at 11:00. Children are welcome, but pets are not allowed. Express check-in/out is available.
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