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The Cliffs Hotel and Spa

★★★·9.1/ 10Excellent
·Resorts
Offsite parking discounted rates availableElectric bicycle charging stationFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningAll 94 facilities +
Review
Property information · Hotelbeds

This resort boasts a stunning setting in Pismo Beach, in California. The resort enjoys close proximity to a wealth of intriguing attractions in the area. Guests will find themselves in close proximity to a host of shopping, dining and entertainment venues, making this the perfect option for family holidays, or a romantic getaway. The resort enjoys a charming design, exuding elegance and style. The accommodation options are sublimely designed, offering a comfortable, luxurious setting in which to work and rest in comfort. Featuring a range of exemplary facilities and services, this resort delivers the utmost in comfort and convenience, complemented by impeccable attention to detail and warm hospitality.

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Guest scores & sentiment

From 80 guest reviews · multi-source · as of 2026-07-20

Guests consistently praise the warm and attentive staff, prime oceanfront location, clean and comfortable rooms, and well-maintained grounds. The most common drawbacks involve distant free parking, occasional noise from hallways or neighboring guests, and minor maintenance or value concerns in certain amenities.

Dimension scores · cross-source

Location9.4
Service9.3
Rooms9.2
Cleanliness9.2
Facilities9.0
Surroundings8.6
Value8.5
+ PraisedStunning ocean views and location · Clean and comfortable rooms · Friendly and welcoming staff · High-quality dining
- ComplaintsNoise disturbances at night · Inconvenient parking · Some outdated facilities · Pool hygiene issues

KEYIdeal for ocean-view leisure travelers seeking attentive service. Confirm parking options in advance, and request a quiet room away from elevators if sensitive to noise.

FAQ · grounded in hotel data & reviews

locationIs the hotel's location and transport convenient?+
Perched on a cliff overlooking Shell Beach with a location score of 9.4, the hotel offers a free shuttle to the airport and Amtrak station, plus easy beach access.
diningWhat dining options are available?+
Guests can enjoy Latin cuisine at Marisol Restaurant, room service, kids' meals, and live entertainment, with an overall value score of 8.5.
coupleIs this hotel suitable for couples or families?+
With 40 couple travelers praising its romantic ocean views and professional service, the hotel also offers family rooms, shallow pool areas, and kids' meals, backed by a 99% recommendation rate.
roomWhat are the room conditions and views like?+
Rooms score 9.2 for cleanliness and comfort, featuring balconies with ocean sunset views, though some partial-view rooms may show minor wear.
facilityAre the spa and fitness facilities comprehensive?+
The property offers a full-service spa, heated outdoor pool, hot tub, sauna, and 24-hour gym, scoring 9.0 for facilities overall.
policyWhat are the check-in/out times and pet policy?+
Check-in is at 16:00 and check-out at 12:00; although pets are not officially permitted, some guest reviews mention dog-friendly elements, so please confirm with the front desk.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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