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Doubletree By Hilton Jabal Omar Makkah

★★★★·9.4/ 10Excellent
DDoubleTree by Hilton·Hilton Honors·Hotels
2020 opened· Check-in 04:00 PM / out 12:00 PM
Air conditioningFamily roomsLift / ElevatorSafety deposit boxFacilities for disabled guestsCar hireAll 31 facilities +
Review
Official

DoubleTree by Hilton Jabal Omar Makkah offers top-notch services and amenities, ensuring guests experience utmost comfort.Maintain seamless communication using the complimentary Wi-Fi at hotel. Car hire offerings at the hotel enhance the ease of discovering Mecca.Guests can avail parking facilities at the hotel.During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, luggage storage and safety deposit boxes.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.Craving relaxation? Make the most of your stay at the DoubleTree by Hilton Jabal Omar Makkah with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.At DoubleTree by Hilton Jabal Omar Makkah, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Elevate your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains, ensuring a more pleasant stay for you. Certain rooms boast in-room amusement features such as television, in-room video streaming and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, instant tea and mini bar is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at DoubleTree by Hilton Jabal Omar Makkah. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes. Enjoy an entertaining evening with your fellow travelers at the hotel's bar.DoubleTree by Hilton Jabal Omar Makkah provides a superb assortment of leisure amenities for guests to enjoy. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

01

Tier × benefits, as tested

What guests actually got at each tier — switch levels.

Silver EliteGold EliteDiamond Elite
Hilton Honors · From guest reports · actual benefits may vary
Room upgradeSubject to availability

Subject to availability

Free breakfastSubject to availability

Breakfast or bonus points

Lounge accessRarely
Late checkoutRarely
Welcome giftRarely
Awarded with 15 stays, 25 nights, or USD 6,000 eligible spend during any calendar year. Members must re-qualify each calendar year; achieved elite status is kept for the rest of the calendar year earned and the following calendar year.
04

Guest scores & sentiment

From 624 guest reviews · multi-source · as of 2026-07-04

Guests praise staff hospitality and excellent breakfast. Rooms are spacious and modern. Complaints focus on paid parking, cleaning oversights, maintenance delays, inconvenient shuttle drops, and accessibility challenges for elderly guests.

Dimension scores · cross-source

Cleanliness9.2
Service9.1
Facilities8.9
Surroundings8.8
Value8.5
Location8.5
PraisedComfortable beds · Friendly staff · 24/7 shuttle service · Spacious clean rooms
ComplaintsExpensive parking · Limited breakfast variety · Aging facilities/cleaning issues · Long walk to Haram

KEYSuitable for families valuing service and dining. Check parking fees; those sensitive to maintenance or mobility issues should assess the uphill walk to Haram.

FAQ · grounded in hotel data & reviews

locationHow far is the hotel from the Grand Mosque? Is transport convenient?
A shuttle is provided, but wait times can be long during peak hours. Walking involves uphill paths, which may be challenging for elderly guests.
diningHow is the breakfast? What are the options?
Breakfast is highly rated for its quality and variety. It is a major highlight, with cleanliness scores reaching 9.2.
roomWhat are the room facilities? Are there balconies?
Rooms are spacious and modern with AC and flat-screen TVs. Some feature balconies with views, though some guests noted aging mattresses or noise issues.
serviceIs the staff service good?
Service scores 9.1/10. Guests praise the professionalism and hospitality of staff, especially Saudi employees, though queues can occur during busy times.
facilityDoes the hotel have parking? Is it paid?
Private parking is available at an extra charge. This is a common complaint due to the cost and perceived inconvenience.
familyIs this hotel suitable for families with children?
Children are allowed, and family rooms are available. However, families should consider the shuttle wait times and walking difficulty to the mosque.
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