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Baitong Hotel & Resort

★★★★·9.4/ 10Excellent
·Hotels
2019 opened· 106 rooms· Check-in 02:00 PM / out 12:00 PM
Electric car charging stationMeeting roomsFitness facilitiesFull-service spa24-hour front deskGardenAll 30 facilities +
Review
Official

Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Free self parking is available onsite. Make yourself at home in one of the 106 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

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Guest scores & sentiment

From 557 guest reviews · multi-source · as of 2026-07-05

Guests praise the exceptional staff service, spacious clean rooms, unique amenities like steam cabinets and dual pools, and varied breakfast. Main complaints involve noise issues, inconsistent hot water or cold pool temperatures, occasional breakfast flaws, and billing glitches.

Dimension scores · cross-source

Location9.5
Service9.4
Surroundings9.4
Cleanliness9.3
Value9.2
Facilities9.1
PraisedExcellent breakfast · Prime location · Beautiful greenery · Friendly staff
ComplaintsUnstable hot water · Poor soundproofing · Cleaning oversights · SPA delays

KEYSuitable for travelers seeking premium service and comfort. Request quiet rooms and verify hot water availability.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?
Located in the heart of Phnom Penh with excellent accessibility (Location score: 9.5).
diningWhat is the breakfast like? Is there an extra charge?
Daily buffet breakfast is highly praised for variety and taste (Value score: 9.2), but incurs a surcharge.
facilityWhat recreational facilities are available?
Features two outdoor pools, a full-service spa, fitness center, and rooftop bar within a lush garden.
serviceHow is the staff service attitude?
Staff are praised for being warm, professional, and attentive (Service score: 9.4).
roomAre the rooms spacious and clean?
Rooms are spacious and clean (Cleanliness score: 9.3) with high-quality amenities.
pros_consWhat are the main pros and cons?
Pros: Great service, beautiful environment. Cons: Noise issues, inconsistent hot water, occasional billing glitches.
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