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Concorde El Salam Cairo Hotel & Casino

★★★★★·8.7/ 10Recommended
·Hotels
1978 opened· 320 rooms· Check-in 02:00 PM / out 12:00 PM
ClubhouseFitness facilities (surcharge)Free beach shuttleHealth or beauty spa nearbyAir conditioningSwimming poolAll 88 facilities +
Review
Official

The hotel is located in the Heliopolis area, just a 7 km drive from Cairo International Airport and 21 km from the city centre. With a total of 320 rooms on offer, the air-conditioned hotel welcomes guests in a lobby with 24-hour check-out service, a hotel safe and currency exchange facilities. The hotel additionally comprises a hairdressing salon, casino, bar and restaurant. Furthermore, guests may take advantage of the room and laundry services. All the spacious rooms, in various different categories, are sure to meet the needs of business travellers. The en suite bathroom is fitted with a shower and hairdryer, and further amenities include a double or king-size bed, direct dial telephone, satellite/cable TV, Internet access, a safe, minibar and tea and coffee making facilities. In addition, each room has its own balcony or terrace as standard. Zing fitness and health club is fully equipped with state-of-the-art cardiovascular equipment, while the spa area has a sauna, hot tub and steam room. Guests may also enjoy use of the outdoor swimming pool with children's swimming area. Moreover, massage and spa treatments are available, as are squash and tennis facilities.

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Guest scores & sentiment

From 646 guest reviews · multi-source · as of 2026-07-04

Guests praise the warm, home-like atmosphere, exceptional staff service, cleanliness, and dining. Common complaints involve outdated room facilities, poor soundproofing, limited breakfast variety, opaque deposit policies, and remote location.

Dimension scores · cross-source

Service8.5
Cleanliness8.5
Facilities8.4
Rooms8.1
Value8.0
Location7.9
PraisedExcellent location/nightlife · Friendly and professional staff · Clean rooms/hygiene · Perks like upgrades/complimentary cake
ComplaintsOpaque/high deposit policy · Maintenance noise · Outdated facilities/misleading photos · Poor pool view/maintenance

KEYSuitable for those valuing service and comfort. Check room details, expect older facilities, and note deposit policies.

FAQ · grounded in hotel data & reviews

locationIs the location convenient? How is the transport?
The location is somewhat remote with occasional Uber pickup issues, but free airport transfers and serene garden views make it relaxing.
diningAre there diverse dining options? How is breakfast?
It features 8 restaurants with high-quality cuisine, though some guests note limited breakfast variety and mixed value at certain outlets.
serviceHow is the level of service?
Service scores 8.5/10. Guests highly praise the warm, professional staff, especially Guest Relations, creating a home-like atmosphere.
roomWhat is the condition of room facilities? Is it soundproof?
Rooms offer stunning views via floor-to-ceiling windows, but some facilities are dated, soundproofing is poor, and Wi-Fi can be weak.
facilityWhat leisure and fitness facilities are available?
Facilities include Zing Spa, gym, squash courts, heated pool, sauna, and an equestrian center, plus live performances for relaxation.
policyWhat are the check-in and check-out times?
Check-in is at 14:00 and check-out at 12:00. Express and private check-in/out services are available for efficiency.
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