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Mercure Warszawa Centrum

★★★★·9.3/ 10Excellent
·Hotels
338 rooms· Check-in 03:00 PM / out 12:00 PM
Fitness facilities (surcharge)Guest education on local ecosystems and cultureAir conditioningLift / ElevatorLuggage storageSafety deposit boxAll 72 facilities +
Review
Property information · Hotelbeds

The Mercure Warszawa Centrum Hotel is located in the city center, next to the Zlote Tarasy, the largest shopping center in Warsaw, and not far from the commercial buildings: Warsaw Financial Center, Warsaw Towers, and Rondo ONZ 1. Its location in the rapidly developing business heart of the city, and its proximity to the exhibition center (Palace of Culture and Science) and a number of cultural attractions makes the hotel the perfect location both for business travelers and tourists.

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Guest scores & sentiment

From 665 guest reviews · multi-source · as of 2026-07-04

Guests praise the prime location near Central Station, spacious clean rooms, and friendly staff. Breakfast is well-received. Common complaints include long elevator waits, aging facilities (carpets, AC), and occasional rude or unhelpful front desk service.

Dimension scores · cross-source

Surroundings9.6
Location9.4
Cleanliness9.1
Rooms8.8
Service8.7
Facilities8.7
Value8.5
+ PraisedExcellent location near Central Station and mall · Spacious and clean rooms · Free water dispenser and bathtub · Good value for money
- ComplaintsMaintenance issues (leaking tub, shower temp control) · Lack of proactive service details · Housekeeping noise or disturbance · Poor hygiene in some areas

KEYIdeal for transit-focused travelers. Expect elevator waits during peaks and verify room condition upon arrival.

FAQ · grounded in hotel data & reviews

locationIs the hotel conveniently located near transport hubs?+
With a location score of 9.4, it is right next to Warsaw Central Station and shopping malls, making transport very convenient.
diningHow is the breakfast and what are the options?+
Breakfast is highly praised for its variety and taste at Brasserie Restaurant. You can also enjoy unique stone-plate dishes and wine at Winestone.
roomAre the rooms spacious and modern?+
Rooms are generally spacious and clean (score 8.8), featuring AC and tea/coffee facilities. However, some guests noted aging facilities or carpet stains.
facilityDoes the hotel have fitness or leisure facilities?+
Yes, it offers a fitness center, hot tub, and sauna (score 8.7). Some facilities may incur extra charges, so please check with the front desk.
serviceHow is the service attitude? Any notes?+
Service scores 8.7, with staff generally praised as friendly and professional. A few guests noted occasional rudeness, so patience is advised.
pros_consWhat are the main pros and cons?+
Pros: Prime location and spacious, clean rooms. Cons: Long elevator waits, poor soundproofing in some rooms, and aging facilities.
Guest reports describe individual stays. Confirm important facilities, benefits and arrival arrangements with the hotel.
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