FlyerKeyThe guest's hotel playbook
Search
Me
Publish
Search cities, hotels, brands…
1 / 24

Hotel Riu Plaza España

★★★★·9.4/ 10Excellent
RRIU Hotels & Resorts·RIU Class·Hotels
📍C/ Gran Via, 84, Madrid, 28013 · Madrid ↗
📞+34919193393·Official site ↗
Comprehensive recycling policyNo single-use plastic water bottlesElectric car charging stationNo single-use plastic strawsNo single-use plastic stirrersNo single-use plastic soda bottlesAll 74 facilities +
Review
Official

The Hotel Riu Plaza España, located in the emblematic Edificio España on Madrid's Gran Vía, has 26 floors with a wide range of facilities to make your stay a memorable experience. This hotel on the Gran Vía offers free WiFi throughout the hotel, a Sky Bar with breathtaking views of the city, an outdoor swimming pool located on the 20th floor, 24-hour gym and conference rooms for holding your best events. The Hotel Riu Plaza España offers you more than 550 rooms, each with a mini-fridge, air conditioning and heating, an electronic safe, and a complimentary welcome kit, among many other amenities, to make your stay as pleasant as possible. And, if you like, you can cool off in the outdoor swimming pool located on the 20th floor, or do your daily workout in the 24-hour gym. The gastronomic offer of this hotel on the Gran Vía is sure to delight you. In the restaurant, you have buffet breakfasts with show-cooking stations that will help you start the day full of energy; in the Gastro Bar, you can have lunch and dinner and try delicious snacks; and in the Sky Bar and lobby bar, we'll serve you the best drinks and appetisers.

04

Guest scores & sentiment

From 205 guest reviews · multi-source · as of 2026-07-12

Guests praise the prime location, efficient service, and spectacular rooftop views. Breakfast is abundant and well-managed. Complaints focus on aging facilities, AC noise, odors, inconsistent cleaning, and elevator waits.

Dimension scores · cross-source

Location10.0
Surroundings9.4
Cleanliness9.2
Service9.0
Facilities9.0
Value9.0
＋ PraisedPrime location and transport · Excellent rooftop views · Abundant and tasty breakfast · Spacious and comfortable rooms
－ ComplaintsCrowded breakfast and public areas · Noise issues · Inconsistent service · Some outdated amenities

KEYIdeal for travelers valuing convenience and views. Sensitive to noise should verify room conditions and expect some facility wear.

FAQ · grounded in hotel data & reviews

locationHow is the location and transportation convenience?＋
Located in the vibrant heart of Madrid with excellent transport links. The environment scores 9.4/10, making it an ideal base for exploring the city.
pros_consWhat are the main guest reviews?＋
With a 99% recommendation rate, guests praise the prime location, efficient service, and spectacular rooftop views. Complaints focus on aging facilities, AC noise, and elevator waits.
diningHow is the breakfast?＋
The breakfast is abundant and well-managed, highly praised by couples and families. It is available at a surcharge.
facilityWhat recreational facilities are available?＋
Features include a seasonal outdoor pool, state-of-the-art fitness center, two lively bars, and a terrace. 24-hour front desk and luggage storage are also provided.
roomHow are the room facilities and service?＋
Rooms feature flat-screen TVs, fridges, free WiFi, and rainfall showers. While spacious and clean, some guests noted odors or inconsistent cleaning details.
businessIs it suitable for business meetings?＋
Highly suitable with 30,000 sq ft of versatile meeting space, 10 rooms, a business center, and multilingual staff to cater to all professional needs.
No checkout or paid ranking here — commission never drives content.
Book on FlyerTrip →